Guest User
February 16, 2025
Booked for a bit of cheap winter sun, for us, the hotel ticked all the boxes. We actually thought the food was good for this sort of holiday (they really made an effort on Valentines Day with the menu and theme), especially the fresh cook area. However, they dont appear to reset the tables once people have left, but that wasn't an issue for us. We found the staff polite and efficient rather than overly friendly, unlike some of the other reviews who claimed they were rude. We were only half board, and drinks/ ice cream were very reasonably priced. The location is great, 15 minutes walk to the Kasbah, Yumbo centre and beach. There is a free beach bus from the hotel that takes you as well, but be warned, it's over an hours walk back as it's on the other side of the sandunes. The highlight for us was the spa that was free to guests and very reasonable with their prices for treatments (the staff in here were really nice). The negatives. The hotel has an 'older' clientele, and many of the guests used a walking aid. It was also, I'd say, 90% German or Dutch. None of this was an issue for us, except during breakfast/dinner, the concept of queuing, touching, or coughing in the vicinity of the food seemed alien to them. The hotels entertainment is geared towards the above, but there is plenty to do outside of the complex if you are not all inclusive. I used the gym every day, and despite signs in the rooms saying shoes to be worn, no one ever checked, and it was sometimes busy with people just in pool wear. On a few occasions, there were also guests letting their small children use the machines. Lastly, the pools. We came early February, and it wasn't full. There is a real issue with that age-old problem of people reserving beds with towels and the hotel not doing anything about it. So be aware if you are coming later in the year when it's busier. So, in summary, 3 stars for the food/hotel/service, but 4 stars mainly for the spa and its lovely ladies who worked there.