Town Hall Apartments by Daniel&Jacob's

The washer and dryer, which is listed as an amenity, are not available. Host did not respond to communications through **********. Upon calling them, we were told to send a message. Floors were creaking all over. Shower had no pressure.

Unfortunately, I did not have a pleasant experience with this apartment. While the unit was easy to find and apartment features were as pictured, upon arrival, I found the unit to be quite dirty. The kitchen had smelly, spoiled food in the refrigerator and the bathroom had someone's black hair all over the sink, walls, and floor. It was late on the 2nd day of Christmas and I was exhausted from traveling for 2 sleepless days so I knew my quickest path to a shower and bed were to clean myself vs try to find somewhere else to stay. I alerted the host and did not hear back until I followed up a second time before my departure. They supposedly reached out but kind of hard to believe it's the only messages I didn't receive from them when I received all of the others pre check in / prior to checking out. They returned my cleaning fee at my request, which, after covering the cost of the cleaning supplies I had to purchase, I feel was hardly a concession. In addition, the walls / floors are extremely thin. Despite traveling with a sound machine turned on at full volume, I could not sleep through the loud noise traveling from other units. You can hear every word of their conversations and feel every step they take vibrate through the apartment. For the price I paid and the value I received, I feel I could have saved money and had a more pleasant experience elsewhere.