"Staff (Agustine?) was very helpful when we came to him regarding ventilation and late dinner options. Other staff members were also very helpful and accomodating. The room was kinda small for three, and with no cooling system, the temperature in the room was only made better by the presence of the fan (which is okay during the summer-autumn period when we stayed). Other than that, everything else was okay. Considering the general price of Copenhagen, this hotel is cheap, and reasonably delivers as promised."

"Super nice location. Room size acceptable. Fair CP value. Recommendable. The only bad is the locker fee for storing the luggage. This is the first time I met such situation."

"Excellent location next to the Central Train Station - very convenient, lots of restaurants nearby, service is good. I had a wonderful stay at this hotel."

"Interesting hostel. Beds are decent. Though not a fine of the 2 mattresses put together to make a full bed"

"Overall, it's a good hotel, but the walls are very thin, so you can hear everything."

"The room was very dirty, with crumbs everywhere and greasy fingerprints on the walls. In the bathroom, we found freshly shaved hair, which made it feel as though the room had not been cleaned at all. We informed reception and were given a new room, which was only slightly better. Overall, the general atmosphere of the hotel felt off, and we have stayed in much cheaper hotels that were significantly better."

"The atmosphere was genuinely welcoming and relaxed and the location is great, but the hygiene is not really good for the bathroom, there is a weak water flow for the shower, and the hotel reception was in the bar, and the rooms were above the bar, making it a bit noisy at night. This hostel don't have any common areas; you either went out or stayed in the dorm. They didn't even provide shower gel or shampoo."

"The air conditioning was broken. I had to keep the hatch open, otherwise it was incredibly stuffy."

"As a lady travelling solo, I was put in room 311: - it was the noisiest room you can imagine, may as well have been sleeping directly on the train tracks! If you ever go there and care about sleeping at night - ask for a room facing the courtyard. Otherwise you're looking directly at a train track intersection that is active all night, producing noise at an unbelievable level - the closed window doesn't prevent it at all. - The room is conjoined with another room, so even though the shared door is locked - it's as if you're staying with other guests in the same room acoustically. And the worst part - I didn't feel safe! The guests on the other room woke me up when they got to their room at 00:30, by trying to open the shared door between our rooms several times! I woke up from the knob that was just above my head being shaken again and again!!! As a solo traveller lady I was alarmed, started crying and kindly asked that they stop. Then they played loud music though it was after midnight. I asked them again politely through the thin wall to stop - which they did, but then they started talking loudly and walking about the tiny room making crazy noise until 3:30 am. I of course couldn't sleep even with noise-cancelling airpods. I then knocked on the wall calmly to say that it's almost morning and I really would like to sleep, to which they reacted by coming to my room door knocking! I was so scared, I had to wait for them to go to sleep and finally after they showered and went to bed (yes, i heard all of that as well as their entire conversation) at 4:00 I felt brave enough to leave the room and go to reception to ask for a change of rooms. Emma was lovely and understanding, and sent me to a quite room where I was able to sleep well for the remaining 2 hours I had before having to wake up early. This ruined my entire weekend, but the staff is wonderful and Emma in particular is an asset! So kind and empathetic. Give this lady a raise."