MissLMFx
May 29, 2024
We had high hopes when coming to this hotel following the trip advisor reviews and they have been met, mostly. Firstly the staff of hotel cannot be faulted, always happy to help, checking in midweek via what’s app. The restaurant, not so much. It is 3rd party restaurant we are told hence the difference in experience. Welcome drinks on arrival was lovely touch. Building Works being done outside but I was on the opposite side and barely heard it but my partner went out to smoke and it’s a killer if your apartment is on that side, can’t hear it too much from the pool. It’s apparently a play area which will be lovely as it’s sea view, the walk to the Harbour is nice but again can get windy, wear your spf cos it’s deceiving and we had average temp of 24 degrees. When it states buffet breakfast that’s not really true, it’s cooked fresh for you which is wonderful however when requesting alterations (no beans or mushrooms, extra egg to meet family needs) I am told “the chef doesn’t like changes”. Also, my son asked for an another plate(omelette) to be told no, one only. IMO that isn’t buffet then. Furthermore, My partner went to the room and returned for a coffee was told no, you must pay now even tho it was before 11am finish time and we had paid for breakfast all week. The chefs are inconsistent. The tall grey haired man is a much better chef, runny eggs x2, presented nicely(pic attached from first day), The short brown haired man is like it was cooked the day before and heated up. Hash browns so hard, eggs cooked both sides so not runny, ratios in their portion size oceans apart, sausages when they have them left. 3 out of 5 days only. They do an offer whereby if you pay the week it’s slightly cheaper which we done but it has made me a bit annoyed because I was under the impression it was buffet as advertised, partner asked for 2 sausage etc and still only got given one. Lots of places to eat locally which would have probably been better in hindsight. It gets very windy in there so could do with some pull down sides to protect as it’s all open, if you sit in after being in the pool you can be cold, take a cardi. You can browse the menu on the app which they leave a little block 11-5pm(pic attached) on the sun beds but you can’t order, maybe this would be something that can be looked at and can order and pay on app rather than going to restaurant to order as they bring it out to pool side anyway. The pool, it gets very windy which is out of their control but the lifeguards are so extra, no blow up toys for the kids even the only two people in the pool, myself being one, an adult supervising, telling me to put both armbands on my child when she can swim I just leave one on for my peace of mind. It’s an infinity pool so I get the no blow ups but they need bigger signs to be clear as two families we spoke to went out and bought lilos to be told no you can’t use them. They use a robot to clean of a night so dnt leave sinkies in over night(daughter had