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Holiday Inn Express Mesa Verde-Cortez

Holiday Inn Express Mesa Verde-Cortez

4.3/5102 Reviews
Great service by the front desk staff with fast check in, clear instruction and information on elevator location, room location, and breakfast time. Responsive to issues I rased and solved it creatively. For example, the room had no office chair, only sofa chair, harder to sit for me. They listened to my reasons and pulled one from their own office for me to use, which I appreciate this customer-centric mindset. The room was missing tea bags, they brought me more immediately with different brands to choose from. Unlike other Holiday Inns, this property provides more of a ”lodge” feeling. Negatives: 1) Hardly any electrical outlet near the desk or in the room. Inconvenient. 2) The bed was tilted.

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