Hotels Near Worth Conservation Area in Crawley

Arrived here in the middle of the night, struggling with my two very heavy suitcases. I was exhausted and in low spirits but I greeted by two very nice staff Gihan and another tall guy never got his name. It’s really great just meeting nice folks who are just efficient and polite. They helped me with my luggage, check-in was quick and easy and the accommodation was great. The room is ideal for overnight stays and very clean. There’s shuttle service to the airport as well, only thing that ****** is that if you wanted airport pickups the service starts at 4am and there was no bottled water in the room. Other than that zero complaints

We checked in after midnight due to a late flight. We booked using a military rate and when we arrived at the room the seel on door was peeling off. The room we got placed in was 254, the lady who checked in in front of us was placed on the 3rd floor and told this was the ‘premium floor’. Our room was very old, the old dark wood furniture was scratched and dated. The bathroom was mouldy and there were marks on the surfaces and the room in general looked nothing like the photos on the website when we booked. We noticed a blood splatter on the wallpaper behind the old couch, however we were exhausted and up early for another flight so just went to bed, which was clean and comfy. When we woke up this morning we noticed the blood splatter was also over the mirror and up the wall. We told reception and we were given 50% off the room rate. Given the health and safety of this I felt this was poor however I also understand we should probably have told them as soon as we arrived last night and given them the opportunity to move us room. However given how prominent it was I’m not sure how cleaning missed it. On a positive note the staff were lovely, the breakfast was good apart from the hair that I pulled out my beans. I was exceptionally disappointed, this is the second courtyard by Marriott that I have stayed in recently that I have been disappointed with the cleanliness off. I would expect better from Marriott.

Great location, right next to departures. They have a free hot drinks machine in a room on one of floors but no food. There are restaurants & shops very close by though so it’s not a problem.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

Lovely place comfortable quiet good friendly staff overall great service and happy

It is great and highly recommend. Our flight arrived early at 7am. Though no luggage storage service due to airport security, hotel staff provided us a nice waiting area n allowed us to early check in when room available at 12:15pm. The front desk staff were polite and helpful, especially Ms Magdalena who was really helpful and made effort to let our stay more smooth and wonderful 😘🥰👍👏 Excellent location to connect Gatwick Airport North Terminal. Just only one corridor to connect which take less than a minute. Great breakfast from 4-10am for convenience of early flight travelers. Airport has store luggages service which costs 7.5 pound/luggage for the first 3 hours.

This is a manor hotel, and it looks pretty good from the outside. I still want to pick something wrong: First of all, it is the hygiene problem. Cobwebs can be seen everywhere, in the corner of the bathroom, on the walls of the room, and even in the menu of the food delivery. I can't understand such a thing appearing in a so-called high-end hotel. Inside; the waiter is still quite polite, but I called the front desk from the room to arrange the wake-up service for me the next day... but it was not done for me; the restaurant is said to belong to Fine Dining, from the perspective of the breakfast... Healthy, Do what I want for me with intentions, not sloppy; the hotel is equipped with a so-called clubhouse, including a separate gym, swimming pool, changing room (but no sauna, steam), the equipment is not perfect; in addition, there is a leisure The restaurant in the hotel can be used by the guests of the health center, but the selection of coffee beans is not good; the hotel's main building and the rooms are quite stuffy, airtight, and have no air conditioning. The ¥1670 twin room with two breakfasts is not very spacious, there is no small refrigerator, the sound insulation is poor, and the walk outside the doorway can be heard clearly... and it is shocking; there are actually two English-style billiard tables downstairs in the restaurant of the main building for guests. Play, that's the only big highlight. You have to check out at 11 o'clock, which can be delayed for an hour, and then you need to charge 50 pounds, but it does not say how long this charge will last.