JW Marriott El Convento Cusco Reviews

Location is very convenient and there supply the oxygen quite good that can be release any sickness.

Best hotel in Cusco! We also stayed at the Palacio del Inka but preferred JW Marriott El Convento. They have an amazing breakfast every day, room service was super tasty and spa facilities are fantastic. Location is super central.

Excellent service, staff goes above and beyond to make sure your stay is as comfortable as possible. I had altitude sickness and they kept checking in on me, whenever you call the hotel for oxygen they show up within minutes to assist you with getting more oxygen and whatever you need. Location is superb. I would definitely stay at this hotel again when I come to Cusco next time!

Good for staycation Clean and great service Baby alpaca is inside the courtyard!!!

Hotel was excellent at first was given a basement room with a view of the incan wall but I did not know it was artificial light. Requested to move rooms even though more expensive for a window on an upper floor but was given a free room change to the 4th floor with a small window but at least had natural light. But this request was only granted on my second try as the first agent who checked me in informed me the hotel was completely booked out even though all sites including their own showed additional rooms with windows. Service was excellent in the hotel and the buffet breakfast was delicious with the omelette station. In the reviews they mentioned there was an alpaca on the hotel grounds but the little animal was never seen except for the old ladies near the front entrance with baby alpacas asking all guests if they would like pictures for a fee.

Except the sink and shower are a bit small, everything else is great!

The location and service of the hotel are excellent. The room is not big but sufficient. The restaurant breakfast is great.

Rubbish hotel grabs money***!

The service is very good, the room is very clean, and the bedding is comfortable

Very satisfied with the hotel

OK 👌 OK OK

Beautiful place! You will love the history behind this amazing building. Staff very kind, food great, rooms are neat.

Loved everything about this Hotel! The property is beautiful, food, bar, service are fantastic!

This hotel is excellent! From check in until checkout, the staff was the most curtious, friendly, helpful staff I have ever encountered. Always greeting us with a smile and kind word. The room was spacious and beds extremely comfortable. Fun bar and great breakfast buffet. They can arrange local travel too. Highly recommend.