JW Marriott El Convento Cusco

JW Marriott El Convento Cusco Reviews

JW Marriott El Convento Cusco

Esquina De La, Ruinas 432, Cusco, Cusco Region, PeruView hotel details
JW Marriott El Convento Cusco
JW Marriott El Convento CuscoJW Marriott El Convento CuscoJW Marriott El Convento Cusco
Check available rooms for your travel dates
We Price Match

Guest Reviews of JW Marriott El Convento Cusco

9.6/10
Amazing
41 reviews
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.7
Filter by:
Sort by:
All reviews(41)
Positive reviews(38)
Reviews with photos/video(14)
Great service(14)
Awesome stay(12)
Great location(12)
Delicious breakfast(10)
Awesome rooms(5)
Negative reviews(3)
Guest User
Two Double Family Room
Stayed in Feb 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Apr 9, 2026
The Marriott in Cusco truly lived up to our expectations. Its exquisite taste not only blends history and culture, but also shines through in its hotel management and customer-centric service philosophy. The hotel's location is also incredibly convenient, right in the city center, with all sorts of shops and restaurants just outside. It's a shame we didn't get to see the famous baby llamas due to time constraints... a small regret for sure. The hotel's breakfast buffet is also very rich and varied... definitely worth staying here!
Original textTranslated by Google
Guest User
Inca Wall Room, Guest Room, 2 Double, No View
Stayed in Feb 2026
Couple
7 reviews
10/10
Outstanding
Posted on Mar 25, 2026
The hotel's location is excellent, and the room size is just right. The ventilation system in the room provides oxygen, and oxygen masks are available upon request. All the staff are very friendly, and the breakfast offers a rich variety. I had a very comfortable stay!
Original textTranslated by Google
Guest User
King Courtyard Terrace Room
Stayed in Jan 2026
Couple
29 reviews
10/10
Outstanding
Posted on May 6, 2026
This hotel has an ancient, monastery-like charm, which is really unique. The facilities are excellent, and it's definitely worth a stay.
Original textTranslated by Google
Guest User
Inca Wall Room, Guest Room, 2 Double, No View
Stayed in Oct 2025
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Nov 20, 2025
The best hotel in Cusco and left a sweet memory for me with their service and warmth from staff there. They also have this cute Alpaca called Panjita that you can play with everyday. Must try in Cusco!
Happyfeet31
King Courtyard Terrace Room
Stayed in Sep 2025
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Oct 18, 2025
We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
Guest User
Deluxe King Room
Stayed in Dec 2025
Booked for others
102 reviews
9.0/10
Great
Posted on Apr 1, 2026
This is a local luxury hotel with unique characteristics. Both the service and the food were a pleasant surprise. I think the facilities here are slightly better than the JW Marriott next door.
Original textTranslated by Google
Ruben Sri
Inca Wall Room, Guest Room, 2 Double, No View
Stayed in Jun 2025
Solo traveler
7 reviews
10/10
Outstanding
Posted on Jul 17, 2025
Perfect location, beautiful historical property, amazing facilities. The breakfast was outstanding. Close walk to most attractions. Will definitely stay here agai
Guest User
Classic Inca King Room
Stayed in Aug 2025
Couple
1 reviews
10/10
Outstanding
Posted on Sep 11, 2025
Everything was great, clean rooms excellent service, good food and drinks here.
Tuxannie Wuan
Inca Wall Room, Guest Room, 2 Double, No View
Stayed in Aug 2024
Couple
83 reviews
10/10
Outstanding
Posted on Oct 1, 2024
Great hotel to be, nearby the square and many eatery place, breakfast is good and service is excellent too!
Guest User
Inca Wall Room, Guest Room, 1 King, No View
Stayed in Mar 2024
Traveling with friends
7 reviews
8.5/10
Very good
Posted on Apr 28, 2024
Location is very convenient and there supply the oxygen quite good that can be release any sickness.
Guest User
Classic Inca King Room
Stayed in Mar 2024
Couple
1 reviews
10/10
Outstanding
Posted on Apr 26, 2024
Best hotel in Cusco! We also stayed at the Palacio del Inka but preferred JW Marriott El Convento. They have an amazing breakfast every day, room service was super tasty and spa facilities are fantastic. Location is super central.
FIR501
King Courtyard Terrace Room
Stayed in Dec 2025
Traveling with friends
44 reviews
10/10
Outstanding
Posted on Feb 9, 2026
This hotel absolutely exceeded my expectations. Located in the heart of Cusco, it's incredibly convenient for getting around and finding restaurants. Converted from a monastery over several years, the entire hotel is beautiful and grand, a perfect blend of history and modernity. I was also pleasantly surprised to be upgraded to a suite for free. The room was filled with a sense of tranquility, and I slept comfortably at Cusco's high altitude. The breakfast was also plentiful. The only downsides were the slightly noisy air conditioning and the soft pillows, but I still highly recommend this hotel!
Original textTranslated by Google
6/10
Anonymous User
Deluxe King Room-Non-Smoking
Stayed in Nov 2025
Solo traveler
33 reviews
10/10
Outstanding
Posted on Dec 20, 2025
The hotel boasts a unique and modern design, with spacious rooms suitable for guests with a lot of luggage. The hotel staff are warm and courteous, and there are even alpacas for photo opportunities. Highly recommended!
Original textTranslated by Google
ミキティーマッサージ
Two Double Family Room
Stayed in Aug 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on Sep 18, 2025
As I walked through the cobblestone streets and passed through the heavy doors, it was as if time were slowly unwinding. The hotel, converted from an old monastery, is majestic yet warm, with soft lighting illuminating the stone walls, gently welcoming travelers. The high altitude I felt upon checking in was instantly eased by the staff's attentive attention and the soothing scent wafting from the lobby. Looking up at the archway in the courtyard, I felt the past and present quietly intertwine, and it was as if I was touching the soul of the city of Cusco itself. Upon entering my room, the warmth permeating the silence soothed my soul. The stone cityscape outside the window showed a different expression each day, and at night the stars shone particularly close. My time here was more than just a stay; it was a deeply enriching experience. In a space where ancient ambiance and modern comfort blend together, every moment of my trip became a precious memory.
Original textTranslated by Google
Guest User
Classic Inca King Room
Stayed in Feb 2025
Traveling with friends
12 reviews
5.0/10
Posted on Mar 8, 2025
This is the worst Marriott I've ever stayed in. On the first day, I checked in to a basement room with a symbolic window and the basement wall outside! It's obviously a scam. There was no warning when booking. The second time I checked in, I had to wait until 3pm before I got a room. They said they arranged the best fourth floor! In fact, there was only a small pocket window, but the weird thing was that the eaves on the third floor extended 2 meters and tilted upwards, almost blocking the fourth floor window, so the fourth floor guests couldn't see anything! Such a weird hotel is speechless. People who have stayed here will never come again.
Original textTranslated by Google