Best Hotels near PERNOS CUSCO＇EL GUSANO＇, Cusco

I recently stayed at the Motto by Hilton hotel in Cusco and was impressed by the outstanding service provided by Benjamin, who works at the front desk. As a Hilton diamond member, I have high expectations and stay in dozens of Hilton properties around the world each year. Benjamin exceeded my expectations with his attentive and helpful demeanor. The room was spacious and well-appointed, and the overall experience was enjoyable. I highly recommend the Motto by Hilton hotel in Cusco, thanks to Benjamin and the rest of the staff for their exceptional service.

The gentleman working the desk got us checked in quickly on the night we arrived. He answered all of our questions and was very pleasant. The following morning, we had a wonderful breakfast and the lady doing the cooking was very accommodating and helpful. The room was nice and clean, so no complaints. The property was very nice as well. The morning that we checked out, the same gentleman called us a taxi and made sure the driver didn't make us pay more than was necessary. I'd definitely recommend this property.

I stayed here with a friend for a couple of nights at the beginning of June and can’t recommend enough. The staff are super friendly and helpful. Clean and modern we really enjoyed the room and the facilities of the hotel. Thank you so much. Can’t wait to return

Very nice hotel in Cusco. Satisfaction points: The breakfast is rich and delicious; the service is warm. Dissatisfied point: I gave the wrong room type at first, and then negotiated with Ctrip and changed the room. There are two things that make people angry: one is that the front desk is not trained enough and is not familiar with the two categories of hotel room types; the other is that after pointing out that the room type was wrong, they did not admit that they gave a room type that was one grade worse, but quibbled about the same room type. The layout and area of the next room will be different. Lie gave the category we booked at the beginning. This unethical act of lying to pass the buck makes this hotel untrustworthy. The bathroom is a bath tub, which is very small and the water from the shower is easy to spill. Toiletries are also average.

The pictures in this website don't do justice to how beautiful and cozy it is in real life, I just finished my tour and stayed there pre and post hiking and absolutely loved it. The bed was so comfortable, the hotel was nicely decorated and taken care of, and the staff were very friendly. Would recommend 100%.

Tive a melhor experiência no Selina Saphi, não tenho palavras para descrever, as pessoas que conheci lá foram incríveis, super atenciosos e cuidadosos comigo. Agradeço ao Álvaro, Alex, Renato, Yamile, Patrícia, Arnaud, Adrian, Arturo e todos da recepção, fui muito bem tratada e acolhida por todos. Sobre os quartos e as áreas comuns, tudo muito limpo e organizado. Todos os dias possui alguma atividade para fazer que é super divertido e onde se conhece muita gente. Já recomendei o Selina para meus amigos aqui no Brasil e espero me hospedar outras vezes. Muito obrigada por tornar minha viagem ainda mais inesquecível ❤️

It was a great experience staying here, the host is very helpful and friendly, and the room was exactly as described in their website. The place is charming and located at walking distance from the city center. / Fue una excelente experiencia alojarme en este lugar, el anfitrión es muy amable y esta siempre dispuesto a ayudar. La habitación era exactamente como se describe en su sitio web, el lugar en sí es agradable y esta muy cerca del centro de la ciudad.

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

This is a beautiful building in a great location. The doormen and reception staff were very friendly and helpful. The room was spacious and clean with most amenities. I was however quite shocked to find paper cups in the room to drink tea from. I’ve never come across that before! I had to put one inside another so’s it didn’t bend when I picked it up. The bed was large and comfortable although it was quite noisy from very early in the morning as breakfast starts at 4.30. Breakfast was adequate although we found it hard to get orange juice. Papaya was the juice on offer . The bar and restaurant were very good. A great hotel in a great location to explore Cusco.