Muong Thanh Grand Da Nang Hotel

Muong Thanh Grand Da Nang Hotel Reviews

Muong Thanh Grand Da Nang Hotel

962 Ng. Quyền, An Hải Bắc, Da Nang, VietnamView Hotel Details
Muong Thanh Grand Da Nang Hotel
Muong Thanh Grand Da Nang HotelMuong Thanh Grand Da Nang HotelMuong Thanh Grand Da Nang Hotel
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1 night

Muong Thanh Grand Da Nang Hotel Guest Reviews

3.8/5
Good
77 review
Verified reviews
Location4.1
Amenities3.7
Service3.8
Cleanliness3.8
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All Reviews(77)
Positive reviews(70)
Reviews with photos/video(26)
Awesome stay(17)
Great service(14)
Awesome rooms(11)
Delicious breakfast(11)
Convenient location(9)
Near shopping area(7)
Loved the view(6)
Amenities were average(5)
Negative reviews(7)
Guest User
Deluxe Twin Room
Stayed in Juli 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on 10. Juli 2023
My July 2023 stay during a busy weekend in the city and at the hotel. Thank you for taking care of me. I enjoyed my stay! Good value, good quality (rooms, breakfast, facilities), pleasant location near the Dragon bridge (but not too near the crowds/noise) and good experience staying here. Thank you again and all the best :)
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Truong Thi Lan Huong- General Manager
Guest User
Superior Twin Room
Stayed in Aug. 2023
Couples
37 review
2.7/5
Posted on 2. Okt. 2023
Good location and nearby the night market in walking distance. Staff are not that helpful when seeking help while it wasn’t busy. The toilet is dirty and room could be better cleaned. The power was cut off n back normal in seconds. The air wasn’t cold enough and was told as it started n waited for an hour n still not cold The breakfast is very good. Many election
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Bubeekitty
Deluxe Family Triple Room
Stayed in Juli 2023
Friends
4 review
5.0/5
Outstanding
Posted on 17. Juli 2023
Nice location with a good service. Mr.Thien Nguyen, a bellman hotel he helps me a lot. I'll be back there again.
Response from Property: Dear Sir/ MadamThank you for staying with us and sharing your experience. We are glad that you enjoyed the time with us and we look forward to the pleasure of welcoming you again soon!Thanks and regards,Kind regards, Truong Thi Lan Huong - General Manager
Anonymous User
Premium Deluxe King Room
Stayed in Juni 2023
Business travelers
74 review
4.7/5
Amazing
Posted on 25. Juni 2023
Breakfast spread is good. Staffs are friendly. The shower head is old and the water pressure is weak.
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Guest User
Deluxe Twin Room
Stayed in Juni 2023
Business travelers
4 review
2.7/5
Posted on 11. Juni 2023
It was a Saturday night. A school of Vietamese tourists were packed everywhere in the hotel. The grand piano in the lobby was a big toy for kids to practice. Among 6 elevators, three were not for guests rather than staffs or else. After fighting to take one finally, it's not the end. You have to be very patient inside of the elevator with a full of passengers, in my case, drunk old Korean men's madness of talking very loudly each other. Some even looked to try to find a Vietnamese woman for making a dirty joke, misunderstanding she supposed to be okay with his ugly, egnorant broken English. I said "Xin loi" to her. All seems not the fault of the hotel, but it's a fact that I cannot go to bed because of the hot air drafting around my room. I tried to lower down the temperature, but the air-conditioner was set not to controlled by the remote controller on purpose. At least, this hotel doesn't need to worry about late check out issue. First time in my life, I will not have the free breakfast buffet of the hotel tomorrow morning. I am sure it would be a big war of breakfast. I know VN people are not like Koreans and Chinese, but it surely wouldl be a massive clowdness.
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Guest User
Superior Twin Room
Stayed in März 2023
Friends
4 review
4.0/5
Very Good
Posted on 30. Mai 2023
Good and nice Which location is very convenience and good for with fd
Response from Property: Dear Sir/ MadamFirst of all, we would like to thank you for choosing us for your stay in Mường Thanh Grand Đà Nẵng . Your opinion makes us really happy since we are committed to deliver the best possible experience to each of our guests while with us.It will be great to have you again next time you visit the hotel, so please don´t hesitate in contacting us.Kind regards,Yours sincerely, Truong Thi Lan Huong - General Manager.
seng sem low
Apartment
Stayed in Aug. 2022
Family
1 review
4.0/5
Very Good
Posted on 31. Aug. 2022
great stay, with the rooms quite spacious. the hospitality is excellent, staff are very accommodating. food service is great too. however, the water supply and aircon is quite weak as i was staying in the 25th floor.
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Huong Truong- General Manager
Dennis Kung
Superior Twin Room
Stayed in Dez. 2023
Business travelers
4 review
3.5/5
Posted on 14. Dez. 2023
The swimming pool is pretty good, indoor and there is a gym. The room is clean, but the bathtub is cracked. You have to pay for boiled water in the refrigerator because it is 510ml and the free one is the 300ml above, so be careful before drinking, as you can see in Figure 3 Actually, you can’t tell if you don’t look carefully. The employee will ask you to give him a good rating on tripadvisor. Then you ask him if he can give you boiled water? He can't even do it! So it was quite a bad experience!
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Truong Thi Lan Huong- General Manager
Guest User
Deluxe Twin Room
Stayed in Juni 2024
Couples
2 review
3.0/5
Posted on 13. Juni 2024
Waiting for check in took a long time, staff was confused and unprofessional The elevator also waited a long time
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in Jan. 2024
Family
2 review
5.0/5
Outstanding
Posted on 12. Jan. 2024
Friendly staff so nice
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Le Van Giap- Deputy Manager
fs_wendy
Superior Twin Room
Stayed in Febr. 2024
Friends
1 review
5.0/5
Outstanding
Posted on 22. Febr. 2024
The location of the room is good. It is a 15-minute drive from the airport. You can see the Dragon Bridge and cruise ships from the room. It takes 7 or 8 minutes to walk to the Lighting Night Market. The hotel service is very good. Once I left my phone in the restaurant after breakfast and the waiter kept it for me until I came back to pick it up. Thank you very much! We stayed for four nights in total and it was a great stay.
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamFirst of all, we would like to thank you for choosing us for your stay in Mường Thanh Grand Đà Nẵng . Your opinion makes us really happy since we are committed to deliver the best possible experience to each of our guests while with us.It will be great to have you again next time you visit the hotel, so please don´t hesitate in contacting us.Kind regards,Yours sincerely, Le Van Giap- Genaral Manager
Guest User
Deluxe King Room
Stayed in Nov. 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on 6. Nov. 2023
Best😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamFirst of all, we would like to thank you for choosing us for your stay in Mường Thanh Grand Đà Nẵng . Your opinion makes us really happy since we are committed to deliver the best possible experience to each of our guests while with us.It will be great to have you again next time you visit the hotel, so please don´t hesitate in contacting us.Kind regards,Yours sincerely, Truong Thi Lan Huong - General Manager
Lomaaaa
Deluxe Twin Room
Stayed in Juli 2023
Family
2 review
5.0/5
Outstanding
Posted on 25. Juli 2023
Very good service staff, clean hotel, good rooms, clear view of the bridge. Delicious breakfast
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Truong Thi Lan Huong- General Manager
Xuexia
Deluxe King Room
Stayed in März 2024
Business travelers
8 review
3.0/5
Posted on 16. März 2024
It's okay, but it's proportional to the price, and it's only a few hours a night.
Original TextTranslated by Google
Response from Property: Dear Mr xuexiaThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Le Van Giap- Genaral Manager
자벌만조일
Deluxe Twin Room
Stayed in Juni 2023
Friends
6 review
3.5/5
Posted on 24. Juni 2023
Overall, I was generally satisfied. The corridor was a bit hot and the ocean view was good for the price. Breakfast was average and good enough.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager