Balcona Hotel Da Nang

Balcona Hotel Da Nang Reviews

Balcona Hotel Da Nang

288 Võ Nguyên Giáp, Bắc Mỹ An, Da Nang, VietnamView Hotel Details
Balcona Hotel Da Nang
Balcona Hotel Da NangBalcona Hotel Da NangBalcona Hotel Da Nang
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Balcona Hotel Da Nang Guest Reviews

4.4/5
Very Good
238 review
Verified reviews
Location4.7
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(238)
Positive reviews(228)
Reviews with photos/video(98)
Loved the beach(45)
Close to beach(34)
Convenient location(31)
Great value for money(26)
Great swimming pool(22)
Tasty food(15)
Large rooms(10)
Has an infinity pool(8)
Negative reviews(10)
Teddy0605
Premier Double Room with Balcony
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel environment is nice and staff from reception was really helpful . Especially, FOM, the intern scarlet and the GRO Sophia . They were really taking care of the guest upon C/I until C/O. However, it would be better if the Spa provide the slipper for the guest . It’s bcz during the therapy time we would like to go to the washroom and found out it’s no slipper . Meanwhile , the staff form pool was a bit awkward that shouting us to leave the towel by “ No , No, put down the towel “ instead of showing care to the guest why we are taking the towel . After that we mentioned that we don’t have extra trousers to change and it’s all wet after swim so that we need to bring the towel to room and will leave in room . The staff finally allow us to bring the towel from pool to room. Rather than that little glitch the rest was really nice and I would give 10 score out of 10 for this lovely hotel and staff . Thank you .
Response from Property: Dear Mr/Ms Teddy,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
FrankyTran
Superior Double Room With Balcony
Stayed in May 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Best location , the hotel in front of My Khe beach and Main Street. Walk to the beach have fun and go back to hotel for shower. The staff will happily let you borrow towels. The hotel also has infinite pool on top so beautiful. The staff help me take a lot of good photo.
Response from Property: Dear Mr/Ms Franky Tran,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team
Anonymous User
Deluxe Double Room With Balcony SeaSide
Stayed in Apr 2024
Couples
299 review
3.5/5
Posted on Apr 15, 2024
Hotel is directly in front of the beach. Fitness center could use improvement.
Response from Property: Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
LiaoChristy
Premier Twin Room with Balcony
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The seaview room is excellent. Staff are very friendly and helpful. Location is also excellent, close to the beach and streets with restaurants. Would definitely book again nex time!
Response from Property: Dear Mr/Ms LiaoChristy,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
Anonymous User
Deluxe Double Room With Balcony SeaSide
Stayed in Feb 2024
Solo travelers
299 review
2.7/5
Posted on Feb 26, 2024
Nice breakfast though crowded. Fitness center needs more machines.
Traveler010
Deluxe Double Room With Balcony SeaSide
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Had an amazing stay at the Balcona hotel in Da Nang Vietnam. Location is just perfect right at the beach and near many restaurants, bars, night Markets and so on. Staff if very friendly, helpful and there is always a smile with a positive attitude. I highly recommend staying at this hotel and I would definitely book again. The value for money is just unbelievably good. Including a gorgeous infinity rooftop pool and a lovely breakfast with delicious breads, croissants which is not easy to get here in Asia ! Thumbs up and thank you for a fantastic stay Balcona Hotel !
Response from Property: Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
Guest User
Superior Twin Room with Balcony
Stayed in Dec 2023
Friends
22 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Nice hotel with sea view ( pls try to book the room with sea view , you got to see the sunrise right at your balcony. The breakfast spread is also great for the price.
Response from Property: Dear Mr/Ms,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
VLADIMIR
Deluxe Double Room With Balcony SeaSide
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Excellent hotel, spacious room with balcony and beautiful side sea view. Impeccable and responsive staff, friendly and helpful attitude towards guests. Excellent breakfasts with fresh products and a large selection of vegetables. On the 20th floor there is a swimming pool with a beautiful view of the sea, very convenient for swimming in the mornings and evenings, especially during the rainy season. I am very pleased, absolutely hassle-free stay.
6/9
Response from Property: Dear Mr/Ms VLADIMIR,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
WAI CHOY
Deluxe Twin Room With Balcony SeaSide
Stayed in Jun 2024
Friends
7 review
4.2/5
Very Good
Posted on Jun 28, 2024
Perfect location staff are helpful. Room was clean wifi works good ,the pool is a bonus....
Response from Property: "Dear Mr/Ms Choy,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team"
Aikenong
Deluxe Double Room With Balcony SeaSide
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 2, 2024
Nice restaurant with pool and seaview. Food is nice and price reasonable.
Response from Property: Dear Mr/Ms Kian,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
Anonymous User
Superior Twin Room with Balcony
Stayed in Apr 2024
Friends
9 review
4.2/5
Very Good
Posted on Apr 26, 2024
Room was good. Staff was friendly. Updating amenities would be great (room shoes was not typical hotel slippers it was very hard slip ons). Breakfast buffet has variety of options including pho.
Response from Property: Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
Dansu
Superior Twin Room with Balcony
Stayed in Oct 2023
Friends
8 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The Hospitality is awesome. All the staff are so friendly. The FOM and front office in charges gave the best service. The location just across the beach. The room view in beach and city side! Recommended hotel to stay!
Response from Property: Dear Mr/Ms Dansu,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
Van Chin
Deluxe Double Room With Balcony SeaSide
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 17, 2024
Our king bed is noisy, please fix it. We stay 4 nights but only 2 hangers for each room. Breakfast is ok, soup is very salty. Please let the guest to choose "nuoc mam".
Response from Property: Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team
EricKim0701
Superior Double Room With Balcony
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Good service with welcome .. so good view with sun raise and set .. I ll be back
Response from Property: Dear Mr/Ms Haryun,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team
PabloM
Deluxe Double Room With Balcony SeaSide
Stayed in Oct 2023
Couples
14 review
5.0/5
Outstanding
Posted on Oct 11, 2023
This is a great hotel located right in front of the beach and has a "rooftop" pool and restaurant. It is located very close to the airport, in fact, only 15 minutes on a taxi. Besides, this, you can take a 30 minute taxi to get to Hoi An and do some sightseeing. The room was very spacious and had Seaview, but only from the side, which was the only negative. The toilet is very spacious and the shower is very strong. The bed is massive and there is a couple of armchairs. There is a balcony as well, but there were no chairs there. Breakfast was quite decent, with a great variety of food. The staff spoke English very well and were very helpful. Around the corner from the hotel, there is a great variety of restaurants (for example, Vietnamese, Mexican, Greek, Indian, Western, etc).
Response from Property: Dear Mr/Ms. PabloM,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team