Fansipan Da Nang Hotel Reviews

The hotel's breakfast is exceptional, and I can't fault them in that regard. However, the furniture requires better maintenance, and the cleanliness of the units could be improved. The lack of a dedicated concierge was inconvenient, as I had to handle my luggage independently. Although the staff eventually assisted me, they could have been more proactive in providing assistance to guests. Due to unforeseen circumstances, my bus was delayed to the hotel. I contacted the hotel to request either a one-day postponement of my booking or a cancellation, but both requests were denied. Consequently, I forfeited a fully paid day of my reservation. I believe the hotel could have demonstrated greater flexibility and understanding in this situation rather than prioritizing financial gain. During my stay, my daughter's birthday occurred, and I kindly requested the staff to simply assemble and sing "Happy Birthday" to her, which would have taken a mere two minutes. Despite their initial agreement, they failed to fulfill this request. Overall, based on these experiences, I am unlikely to return to this hotel in the future.

Very helpful staff throughout the hotel. Rooms are what you would expect for the price. The bed was very comfortable!

location near the beach and night market and it’s convenience to go around, only the bath towels have some smells that’s smells like not wash it clean, and the pic is the nearest beach from the hotel

Excellent location and service. However, cleanliness and facilities could be improved. The pool was open, however it seems like it has not been clean for a long time

Cheap and good. $30 one night plus breakfast very worth it..

Good service and location

Service is good . Hotel surrounded area sound a little bit noise at night time.

Lovely hotel. Bog rooms and balcony overlooking the ocean. Friendly service. Would recommend

Can see beach , why no hot water for shower

The room was fine, but the breakfast variety was not that great. Also, the shower had no hot water, so I contacted the front desk, and an attendant came to help, but he simply said that it was difficult to get hot water on this floor. In the end, the shower only produced a trickle of lukewarm water, almost like water.

Good value for money. Breakfasts are excellent. Room is tired. Staff is attentive and friendly.

It's very good. The room is big and has a balcony with a view of the sea. The service is also good and the breakfast is okay. Very good value for money.

The sea view from the hotel is very good. The service is also very good. It is worth recommending to stay!

The room is good, but the service is a bit behind, the swimming pool is old and smelly! The hotel staff can check in at 14:00, even one minute earlier. The weather is hot from 12:00 to 14:00, and I can't bear to turn on the air conditioner