Mercure Danang French Village Bana Hills Reviews

Response from Property: Bonjour, Xin chào!Dear Sam7788,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for sharing your detailed and positive experience with us! We're thrilled to hear that you enjoyed our top-notch service and the special cable car route exclusively for in-house guests. It's great to know that our staff assisted you seamlessly from check-in to reaching the hotel reception, making your experience hassle-free. We're also glad you had the opportunity to explore the Golden Bridge early in the morning.While we're sorry to hear that the weather wasn't perfect during your stay, we're grateful for your understanding and positive attitude. We're excited to welcome you back in another season when the weather is more favorable, and we're confident you'll enjoy the stunning views even more.Thank you for recommending us to families, and we can't wait to host you again for another memorable stay. If there's anything we can do to enhance your next visit, please feel free to let us know. Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Singsatit,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for sharing your experience with us! We're delighted to hear that you had a nice new experience and enjoyed the great location atop the mountains. We're glad that our team could assist you with an early check-in, especially considering your online exam.We apologize for the inconvenience caused by the crowds. Ensuring a peaceful and enjoyable stay for our guests is important to us, and we'll certainly take your feedback into consideration to improve our services.We appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear SMITHWORLD,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your wonderful review! We are thrilled to hear that you enjoyed our amazing location on top of the mountain and the stunning scenery. We're glad you found plenty of corners and spots to discover, making your stay at Mercure Hotel worthwhile. Your kind words about the value of the experience mean a lot to us. We look forward to welcoming you back for another memorable stay!Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear melt,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our service and found the room spacious and clean. It's great to know that our facilities met all your needs. We appreciate your recommendation and are delighted that you had a pleasant time at Sunworld Ba Na Hill. We look forward to welcoming you back for another fantastic stay in the future!Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear ali,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your concise and heartfelt review! We're thrilled to hear that you found our hotel simple, beautiful, and historic. Creating lasting memories for our guests and their families is what we strive for, and we're delighted that we could contribute to your experience. We hope to have the pleasure of welcoming you and your family back for more memorable moments in the future!Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Mr./Ms.Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for sharing your experience with us! We are delighted to hear that you appreciated the great service provided by our team. It's wonderful to know that our bellman made your arrival comfortable by fetching you with an umbrella during the rain. Your kind words and appreciation mean a lot to us.We look forward to welcoming you back for another pleasant stay.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Anunchakorn,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and that you found the hotel nice, with beautiful views and pleasant weather. Providing our guests with a comfortable and enjoyable experience is our top priority, and we're glad that we could contribute to your positive experience.We're also pleased that you found our bellboy service helpful and convenient. Ensuring that our guests feel well taken care of from the moment of arrival is important to us, and we're glad that our team could assist you with your luggage.We appreciate your loyalty as an Accor member, and we're glad that you were able to take advantage of early check-in benefits. Your satisfaction is important to us, and we're delighted that you had a pleasant experience overall.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Bobbytan2757,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you so much for your lovely review! We are thrilled to hear that you loved the decor, flowers, vibe, and mountain weather at our place. It's wonderful to know that you found the experience worth the price, especially with the unique opportunity to enjoy the Golden Bridge in the peaceful morning hours. We’re glad you enjoyed the variety of food and the bar for cocktails and drinks as well. We can't wait to welcome you back for another awesome experience!Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear ohdearrr,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay and enjoyed your time at Mercure Hotel on Ba Na Hill. It's fantastic to know that our team provided exceptional service from the moment of your arrival, ensuring a seamless and enjoyable experience for you. We're glad that you appreciated the assistance with your luggage, skipping the queue for the cable car, and the convenience of being led directly to your room.We're sorry to hear that the room upgrade didn't meet your expectations in terms of size, but we're delighted that you found the room clean and comfortable overall. It's great to hear that you enjoyed the breakfast buffet and that our location in the heart of the French Village was convenient for you.We truly appreciate your recommendation and are thrilled that you had the opportunity to experience the charm of Ba Na Hills both at night and in the morning without the crowds. We're glad that you were able to capture memorable photos at the Golden Bridge during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic experience in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Mr./Ms.,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel nestled in the mountains. It's great to know that you enjoyed our delicious breakfast offerings and found plenty of activities to enjoy during your stay.Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're delighted that we could meet your expectations.Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Mr/Ms,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for choosing to stay with us again! We are delighted to hear that you found our rooms clean and enjoyed our facilities. Your continued support means a lot to us, and we look forward to welcoming you back for many more stays in the future.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Mr./Ms., Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your recommendation! We're delighted to hear that you had a positive experience at our Mercure hotel in Ba Na Hills. It's wonderful to know that you enjoyed your stay with us and that you would recommend us to others visiting Vietnam. We hope to have the pleasure of welcoming you back for another memorable stay in the future! If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Minnie174,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.We sincerely hope that your stay with us was enjoyable and fulfilling. Our mission is to make every guest's stay at our hotel unforgettable by offering exceptional services. Your comfort is our first priority.By delivering exceptional services, I hope our staff has succeeded in making your stay comfortable.Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Best regards,Guest Experience Department

Response from Property: Bonjour, Xin chào!Dear Small world lcd,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.Thank you for your continued loyalty and for choosing to stay with us for the fourth time! We're thrilled to hear that you still enjoy your time here and that the nice weather and scenery continue to impress you. Providing a consistently enjoyable experience for our guests is our goal, and we're delighted that we've been able to do so for you.We look forward to welcoming you back for many more stays in the future! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for your support, and we can't wait to see you again soon!Best regards,Guest Experience Department