Da Nang Quan Ngu Hanh Son 4-star Hotels

I was very very happy with this hotel. Every one of the staff were very friendly polite knowledgeable with a professional attitude and will to serve us in everyway possible. I can only say that I was very happy with my stay. Oh and the breakfast served was excellent.

The staff are really nice and helpful Susie! She is amazing and also a guy who was one of the staff( I don’t know his name) he is really helpful , the hostel it’s really clean and nice fitness, swimming at the rooftop also a bar , great view up there , I came with my friend and we really enjoyed while we stayed there , the location it’s really nice many restaurants around easy to walk not too far to walk to the beach 10/10 I recommend!!!

I chose this hotel because the review was so high. Then it was worth it. We wish we could stay more but the trip was already planned then we had to go. About service : They are welcome with hot drinks when you come, Also the sky bar is working even though it's windy and no-one is there. Food : Restaurant on the second floor and they have everything that you need for breakfast. It's buffet Room : Clean, big bed, city view and ocean view through the window. I just couldn't ask more, because everything was there Especially thanks to Jammie and Apple.

Our family of 6 adults and 1 baby stayed at the hotel for 5 nights. The rooms are big and clean. We are especially impressed and touched by the friendly Ms. Hong Nhung who works in the restaurant area. Every morning when we were at the restaurant for breakfast Ms. Hong Nhung always smiles and plays with our baby. She is very genuine and it shows. Overall, if you go to Da Nang, staying at Cicilia Hotel is a great choice! We highly recommend the hotel.

I chose this hotel because of the sea view and how cheap the price was. We stayed at this hotel for 3 nights and 4 days. The positives • Good location close to the beach • Large room with comfy bed • Great view from hotel room • Nice staff Room for improvement – Nothing major just small things • Average breakfast buffet compared to all other hotels we stayed at • Pool is nice but there are only 4 sun loungers and there is no shade. Needs umbrellas • Pool has steps in it as it gets deeper. You could not see there were steps due to the design of the tiles. • Our safe did not work. They had to come up and fix it. • Safe is small so could not put a laptop in it. • Our room did not have a Do Not Disturb sign. Initially I thought maybe this hotel doesn’t have them but noticed our neighbour had one so it was just missing from our room. • Room was on 12th floor which was noisy as people had to get off at the 12th floor to go up some stairs to the pool and rooftop bar. It seemed as though the roof top bar was directly above us as you could hear noises of things being dragged and banged around. • They had a café downstairs but I never saw anyone behind the counter. I enquired if it was open and told yes what would you like. I ordered a cappuccino only to be told machine is broken. • The shower took forever to get hot and then you spend the next 10 minutes adjusting it as its too hot or cold • There were only 2 pillows one for each person which I have not seen before. I had to ask for another 2 pillows. • Toilet paper was only 1/3 so we quickly went through it. There was no spare so we had to call for one which was delivered immediately. This is an average Hotel and with a little bit of attention to detail would be a good Hotel. Hopefully this was just the post covid blues and they will sort themselves out. Despite this, based on my experience I cannot recommend them. With the amount of Hotels on this beach ***** I would stay elsewhere.

We loved our 9 night stay at this hotel. We booked the seaview suite the room was large and very clean and comfortable. On their website the room was advertised as having a washer and dryer but this was not the case. I asked about it but they say they offer laundry service. I ended up taking our laundry next door where they only charge about a dollar a kilo and the turnaround time is usually 12 hours. The staff was extremely nice all very friendly and eager to help. Rooms cleaned daily were spotless. Bathroom had a great tub and shower which we loved. We also enjoyed the breakfast buffet which had many western and Asian choices. The food was tasty and they had an omelette/soup station. The staff was courteous and so accommodating. The pool on the rooftop is nice but the weather wasn’t really cooperative during our stay. We wanted to use the spa services a few times but each time we asked we were told they weren’t available due to the holiday. However there are plenty of options around the hotel so this wasn’t really a big deal. We requested a late checkout on our day of departure and we’re charged 50% of the room rate, that price was later reduced a little more and it was still worth it to keep the room until our departure. Also be sure to note that complementary transportation to/from the airport only goes one way, either pick up or drop off. Location was great, for transportation I would recommend the grab app it’s very affordable and convenient to get around town.

Stayed here for 3 days. The hotel is just walking distance to the beach. It is also near the restaurants, pharmacy, grocery stores, laundry shop, and spas. The pool is located in the 14th floor which is overlooking the city area and sea, the view is so relaxing. The food is also mouthwatering. What I love about this hotel is their staffs, all of them are friendly and accommodating, special mention to Elsie, Zoey, and the bell boy (I don’t know his name). They are really kind and they are so good with their job. I bought lots of things in Vietnam to bring to Philippines and Elise suggested good places to buy a big luggage and it save me so much time. They attended all my needs during my stay and they always welcome me with their sweetest smile every time I enter the hotel. Grand Ocean Luxury Hotel you have gems inside your hotel and that would be Elsie, Zoey, the bell boy and all the staffs. Kudos to your hard work guys

Arrived late at Night. 24/7 access. Very Friendly Staff even though most of their English, understanding & speaking was Limited. Very close to Beach & Restaurants. Arrange Tours & also Exchange Money. Free Breakfast. Young staff but they Accomplished their Jobs Satisfactory. Indoor Pool. Comfortable Beds. Room always kept Clean & Tidy. Fruit in your Room upon Arriving. Could walk to Dragons Bridge & Marble Mountain if you feel fit enough. I did, enjoyable Time, seeing different types of Buildings, ****** not far. Front Desk Manager, very Friendly. Got along pretty well with all the staff. Never had any Problems about anything. Enjoyed my Time there.

Not a little, but I don't like it a lot. It's just the middle when you think about the price, but honestly it's not good. First, it's a long time ago. After leaving the long time, there is a sofa waiting space on each floor. The air conditioner doesn't work at all, so it's very hot. The second room is very narrow. It's natural for this price, but it's still very unfortunate. The breakfast buffet restaurant is not available when it is crowded. When I went, the AIA insurance designers came to the workshop and there was no seat at breakfast. Even if there are few such cases, the expressions of the serving staff are all dark. Everyone is not expressionless, but very dark, and the fork and soup table are not replaced. I just smashed it once, and then I just put it on it, and I was surprised to see that I was sitting down. Other people put the spoons with food on them and use them, but they squeezed them and put the spoons. They put it on a tray like a collecting spoon and a bird spoon and cleaned the table. Fourth. Sound insulation is not good at all. The sound is too loud and the problem is that the ice door is closed. The door closer is broken, but it has not been repaired. I went to eat, but when I came, the visit was open. And the shower head is also delicious, so the water leaks and is misty. Overall, facilities maintenance and management are urgent. fifth. Korean group tour. It was used by package travelers. The conclusion is that the package is just that level. Do it for 50,000 won including breakfast for 2 people or don't do it. I was in the middle of 80,000 won for three people, including children, and I was honestly a little bit disappointed. And the good thing is, The reception staff are friendly. Maybe it's because the work intensity is better than the restaurant, so the expression is more alive than the restaurant staff. 1 Lobby from 8:00 to 10:00, drinks are 50% discount, mango smoothie is 350000 Dong. It's 2,000 won for our money, but it's very delicious. In addition to this, there is a 50% discount, but please try it when you have time. Breakfast half-bearing water is very small. This is a very disadvantage, but the taste is good, so it may be an advantage. My son seems to have only eaten 5 fried eggs. The bread was also ok. It's a pity that there are few types, but the bread eggs were ok. There is also kimchi, so if you add ramen, it will be more delicious. I stayed for two days and the first day was good. .Other pools are a bit small. It's hot so you can't use it during the day and for a while in the morning and evening. It's an ocean view, but it's a bit unfortunate because the building is blocked in front of you, but it's okay. If you want to see the sunrise, you can see it when you get up 5 hours. The conclusion is that it's okay if it's 50,000 won, but it's not Ocean Bo, it's City View price ... First of all, it's a group hotel, so it's good to make a reservation considering this.

Staffs are so eager to help and support in all necessaries like helping to find where to change money (for example: reception took me with her bike to gold store to exchange with good rate) , finding good restaurants and pubs etc Room cleaning service was excellent also,you can take a grab bike wherever easy by application f e :from the hotel to the Center around 23 which is so cheap,around good restaurants and had a massages just near the hotel was good enough with good deals also had a eyelashes kkk,fly burger was good place as well as herbs pizza on the beach Definitely would recommend this place