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Dagenham Dagenham & Redbridge Football Club Arena Hotels

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Premier Inn London Romford West

Premier Inn London Romford West

4.1/541 Reviews
having stayed at many Premier Inns over the years I have to say that this is the worst experience I've had with them.Check in was fine until I was informed that the cooked breakfast was unavailable.A part of booking this hotel was the option of pre-booking a cooked breakfast so that was the first issue.My next concern is that upon entering my room,it was freezing because the window was wide open and it smelled like the previous occupant had been smoking in there.There was also a bluebottle flying around the room which I managed to get out of the open window.My next concern was when I went to use the toilet and upon lifting the seat,there was dirty toilet paper in the bowl.I did not have a good nights sleep unfortunately because I just could not relax and did not take this up with reception as it appeared that the lady had enough to do,to be honest and quite frankly,I do not believe it is her fault.The fault solely lies with Premier Inn management who do not provide enough cover for these positions

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