Ngoc Trai Vang Hotel

Location good, and street fairly quiet. Easy to walk almost everywhere or a Grab won’t cost more than £1-2 to most places. We arrived at 06:00am and had been told we would be able to leave our luggage whilst we went out for the day. When we arrived the hotel front was closed with a rolling shutter. A man soon arrived and opened up and we were lucky to have a room ready for us. No friendly welcome etc. and no real ‘service’ but it was fine for the purposes of our short visit to Dalat. The room was basic, which would ordinarily be fine, but it wasn’t particularly clean. Long black hairs on the bedroom floor and a few in the bed. Some old stains on the white bed linen. Feet were dirty after walking around barefoot for a short period. Two small water bottles, one of which was open and half drank. The shower was pretty useless. An old grubby shower head that didn’t work well, and a shower door that didn’t fit the gap meant that despite being very careful, the bathroom floor still was flooded with water. The lift wasn’t working during our stay. Thankfully we only had to climb 2 floors and are very capable, but it was 30° and there was no AC. Wouldn’t be ideal for all guests. Kindly stored our luggage after checkout and a much friendlier man was on the desk this time. Very chatty and helpful - shame not to have encountered him sooner. An OK stay for a cheap overnight in Dalat, if the cleanliness was improved it would make this a decent cheap spot.

Area is good, no staff was there when we arrived, but wait for staff, maybe slow season. The room is okay is just the table and chair is hard. The tooth paste is not mint. The water takes time to get warm up. Price is competitive so overall is good place.

Easy checkin and out.

I accidentally hit cancel on this. Had Orbitz called them to revert the cancellation, but no luck. I was able to call the hotel and the manager said they would not charge me for the revert cancellation. However at checkout, they charged me the full 2 nights for that room