Service: First of all, there was a phone call before check-in and I added WeChat. The warm reminder was in place. The check-in service was fast and good. We were asked in advance if we had brought an umbrella. The guy who picked up the luggage brought an umbrella on rainy days. The housekeeper Yanzi was very considerate. Breakfast and afternoon tea were reminded in time. There were welcome fruits in the room. A small bouquet of red roses was also given for check-in on 520. There was also a lot of concern and questions in the middle. When leaving, they also helped to send the luggage to the next hotel. The service was nothing to say, and additional services were given, which was great.
Facilities: The toilet and shower room are well designed, separated but not separated. The room is similar to tatami, but the bed is still ergonomically high. My husband likes the tea in the room very much. The housekeeper took a lot of bags before leaving.
Hygiene: Nothing to say, clean.
Environment: Designer hotel, crushing the Tufuwan Capella Hotel I have stayed in. Although it is not of the same level and the size is different, it is really designed very condensed. In such a limited space, one step and one view are achieved. I took a lot of photos and went to the public area on the fourth floor. It was great~ I lay on the sofa in the lobby like Ge You. Some shortcomings are also because the hotel is too beautiful. The sisters who took photos were a little noisy, breaking the quietness of the Erhai Lake, and it was difficult to enjoy the comfort.
Afternoon tea for two with sea view: timely delivery, very delicious😋
Travel photography gift package shooting: Before checking in, the hotel took the initiative to send the photographer's customer service WeChat, reminders were in place, and the shooting was also on schedule and very satisfied.
Private courtyard Sun Palace panoramic view: It is indeed a panoramic view. I saw other people's afternoon tea. It is not attractive to me, but it is indeed a feature of the hotel.
Original TextTranslation provided by Google