Anonymous User
April 22, 2024
Ctrip's service is very good. I called in the middle of the night to report the check-in problem. They paid me the room fee in advance and asked me to change to a hotel.
I have stayed in several B&Bs in Dali. This B&B has no hot water after 12 o'clock in the evening. It is quite unexpected. It is the first time I have encountered this in Dali. I don’t know if the owner of the B&B knows this, but there is no such thing as a precaution when checking in. Is it the minimum standard for a B&B to have 24-hour hot water supply?
I contacted my boss, but he didn’t reply on WeChat and the call was transferred to voicemail (probably the phone was turned off). I blocked him after I checked out. If he couldn't be contacted when needed, there was no need to contact him again.
It is very troublesome to carry luggage and change hotels in the middle of the night. I hope to be compensated, but if I still have to communicate with the B&B owner for compensation, forget it. I don’t want to be associated with this kind of person anymore. If you open a B&B, you can expect that customers will come to you 24 hours a day.
Dali B&B is very good, your service is almost inferior to it.
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