A had an excellent stay here in what is the best place I have stayed in China. Although there are no English speakers everything worked perfectly using translation apps. All of my questions were answered promptly and I had help with everything I wanted such as directions, places to eat, cycle routes etc. My room was excellent and so comfortable and decorated to a high a standard. It was really lovely. Breakfast was very nice and changed each day. And it was served in the beautiful Chinese courtyard. All of the staff are so happy polite and friendly. The location is perfect quiet and a short walk into the ancient town. It has a real local feel and plenty of places to eat a few minutes away. I used the hotel bikes for a couple of days and highly recommend this as a way to see around the area and the lake. I booked for 2 nights but I stayed for 3 as I felt so relaxed and at home. It is a great place to stay and I highly recommend it for all nationalities.