It's a pity that the property has so much history and is quite well preserved, however the service standard is a failure. They really should change their service staff to do this beautiful place some justice. Upon checkin they did not bother to inform me about breakfast, and I had to ask if they know I have breakfast included.
On the second and third night, the service staff invited her friends over, talked loudly and blasted music until 10pm. As the property has little soundproofing, you cannot have a peaceful evening.
From the reviews, it seems like there are many complimentary services like afternoon tea, foot bath etc. Apart from one evening when I was offered some milk, I was never offered anything in my three days.