Castle Hotel Ocean Flower Island

Castle Hotel Ocean Flower Island Reviews

Castle Hotel Ocean Flower Island

No. 1 Island, Haihua Island, Binhai Avenue, Danzhou, ChinaView Hotel Details
Castle Hotel Ocean Flower Island
Castle Hotel Ocean Flower IslandCastle Hotel Ocean Flower IslandCastle Hotel Ocean Flower Island
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Castle Hotel Ocean Flower Island Guest Reviews

4.5/5
Good
11445 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(11445)
Positive reviews(11040)
Reviews with photos/video(3605)
Delicious breakfast(1018)
Perfect for kids(977)
Nice sea view(312)
Friendly front desk staff(226)
Luxurious(206)
Great swimming pool(70)
Negative reviews(405)
Pik Chean
Elegant 2-bed Room
Stayed in May 2024
Family
4 review
4.5/5
Great
Posted on May 27, 2024
Booked elegant 2-bed room for 4 adults. Room design and amenities suitable for kids not adult as cup provided is more to plastic material. Good thing about this hotel is they provide free shuttle bus from baimajing station to hotel and vice versa but information not provided clearly and I have to keep calling front counter to ask. Attached is the bus that took us to island in case you are going. Better confirm with the driver before boarding. Not much shop open for breakfast so we opted for hotel breakfast. Breakfast is not up to my family standard, mantou is hard like rock even it’s taken from the steam basket. Frankly speaking, will not go second time to the island as really nothing much except the building design.
Response from Property: Dear guest, hello! King Leon, Guardian of the Kingdom of Opal, sends his most sincere greetings to you! In response to the problem of steamed bread and water cups, we will rectify it in time. Leon sincerely looks forward to meeting you again at the Sea Flower Island Hotel, I believe you will feel the progress brought by your valuable suggestions. Wish you a happy life!
Kitjade
Elegant Queen Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
We spend all day here. Buy the train ticket to see around the main island 60 yuan per person. It's worth every yuan. Breakfast so great and more variety.
Response from Property: Dear guest, hello! King Leon, Guardian of the Kingdom of Opal, sends his most sincere greetings to you! Thank you so much for sharing your stay experience. The outdoor pool is closed during the winter, but we have an indoor pool at the Sports and Fitness center, which is free with your key card. Failed to get your full 5 points of praise, Leon a little regret, indicating that we still do not do enough places, we will continue to improve the service details, to accept your next visit inspection, and strive to get your full 5 points of affirmation next time. Wish you a happy life!
TylerJames
Elegant 2-bed Room
Stayed in Mar 2024
Couples
33 review
4.2/5
Very Good
Posted on Mar 19, 2024
Close to a great golf course in Danzhou. Great value for money. Recommend.it but in Winter they drain the pool which doesnt make sense because its 30 degrees outside
Response from Property: Dear guest, hello! King Leon, Guardian of the Kingdom of Opal, sends his most sincere greetings to you! Thank you so much for sharing your stay experience. The outdoor pool is closed during the winter, but we have an indoor pool at the Sports and Fitness center, which is free with your key card. Failed to get your full 5 points of praise, Leon a little regret, indicating that we still do not do enough places, we will continue to improve the service details, to accept your next visit inspection, and strive to get your full 5 points of affirmation next time. Wish you a happy life!
Jacelyn
sea view twin beds room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Despite being foreigners, we were pleasantly surprised by the warm and welcoming attitude of the staff. Checking in was a breeze, thanks to their efficient service. Overall, our stay was enjoyable, and we had a positive experience.
Response from Property: Dear guest, hello! I am King Leon, the guardian of the Castle Hotel. Leon and all our colleagues at the hotel are very proud of the 5 points you gave us. We look forward to sharing your wonderful time in Haihua Island with your family and friends. We hope to meet you again at the Hotel.
Guest User
sea view king bed room
Stayed in Feb 2024
Couples
9 review
4.5/5
Great
Posted on Mar 7, 2024
Good service and amenities. Pool not in service so chairs and tables around should be placed more tidy and neat.
Response from Property: Dear guests, hello! King Leon, the guardian of the Kingdom of Oburg, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5 points of positive feedback. Leon is a bit regretful, indicating that we still have room for improvement. We will continue to improve our service details to accept your next visit inspection and strive to receive your full 5 points of positive feedback. Wishing you a happy life!
Piramon
Elegant 2-bed Room
Stayed in Jan 2024
Friends
11 review
3.7/5
Posted on Jan 19, 2024
Absolutely a super photogenic hotel! Wonderful decoration and it's really worth the money we spent. The room was decorated within themes, and super comfortable. Just that there were too many travelers, even it's working day. There were a lot of staff, but not enough at all. Had to queue up for check in&out quite long. But all staff, from bellboys to reception, were helpful. -1 for amenities because there were no fabric slippers and the rubber ones were wet.
Response from Property: Dear guest, hello! I am King LeonThere are 5,121 rooms in Oubao Hotel, and there are 28 formats in Haihua Island, which are deeply loved by tourists.Therefore, tourists all come to Haihua Island together for a beautiful holiday, and the hotel's passenger flow will be more than usual, which will make the lobby a little lively. We will continue to improve the order and management of the hotel lobby in the future. Leon sincerely looks forward to your coming back to the Sea Flower Island Opal Hotel, we will do our best to bring you a new Opal time ~ wish you a happy life!
SChe
Elegant Queen Room
Stayed in Feb 2024
Friends
7 review
4.2/5
Very Good
Posted on Feb 17, 2024
Hotel is nice, but disappointed with the swimming pool which is empty..
Response from Property: Dear guests, hello! King Leon, the guardian of the Kingdom of Oburg, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. Due to the fact that the swimming pool is closed outdoors in winter and only opens for use in summer, our sports and fitness center has an indoor temperature controlled swimming pool, which guests can use for free with their room card. We were unable to receive your full 5 points of positive feedback. Leon is a bit regretful, indicating that we still have room for improvement. We will continue to improve our service details to accept your next visit inspection and strive to receive your full 5 points of positive feedback. Wishing you a happy life!
Guest User
Premier Family Friendly Room - Triple Occupancy, Sea-View
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 30, 2024
胡振宇,邓姗姗 are very helpful and friendly to assist us on the hotel check in They also have recommend us several attractions place to visit during our stays I will strongly recommend my friends to stay at castle hotel in future
Minnie & JJ
sea view king bed room
Stayed in Oct 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 30, 2023
The most beautiful hotel we have ever stayed in. Our daughter had her own bed that was a train. We would come back to this magnificent hotel. All the attractions was wonderful to explore. We highly recommend this place for families.
6/7
Response from Property: Dear guest, hello! I am King Leon, the guardian of the Opal Hotel. Leon and all our colleagues at the hotel are very proud of the 5 points you gave us. We look forward to sharing your wonderful time in Haihua Island with your family and friends. We hope to meet you again at the Hotel.
LIM M K
Premier Sea-view Twin Room
Stayed in Jan 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Clean and comfortable, everything looks new. Some of the staff are pretty friendly. Buffet breakfast not bad, many choices. Requested for a room to view sunset, was given one but unfortunately during my 3 nights stay the sun was hiding somewhere else. (Lim M K of Singapore)
Response from Property: Dear guests, hello! King Leon, the guardian of Oberg Kingdom, sends his sincere greetings to you! Thank you very much for giving us all 5 points of praise. Leon and other colleagues in the hotel are very honored and encouraged! I'm very glad that you had a wonderful holiday time in Aubao Hotel Haihua Island. Leon looks forward to meeting you again ~ I wish you a happy life!
Amy_u
sea view twin beds room
Stayed in Jan 2024
Family
2 review
2.7/5
Posted on Jan 21, 2024
We were really excited about the Haihua island but there were many things that let us down. The water park will not open until March and the Castle hotel’s pool is not open until March too and also the room was bit small and had veeery bad smell. The service was good, the girls at the reception desk were enthusiastic and fast.
Response from Property: Dear friends, hello! I am King Lion, the guardian of the kingdom of castle hotel. I am sorry that I did not bring you a satisfactory stay this time. I hope you can accept our sincere apologies. Due to the low temperature in winter, the outdoor pool is temporarily closed. However, we provide you with free access to the indoor heated pool in the sports center. Lion is very sorry about the smell in the room. Our housekeeping colleagues will further strictly enforce the room inspection process to avoid such problems again. I look forward to your next visit. I wish you a happy life!
EricCheng
Elegant 2-bed Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 12, 2024
Nice hotel but air conin room was not turn on during my stay felt a bit warm although outside hotel is cool.
Response from Property: Dear guest, hello! I am King Leon, the guardian of the Kingdom of Opal. We are very sorry for not bringing you a satisfactory stay experience this time. We hope you can accept our sincere apologies. We are very sorry that the air conditioning problem in the room affected your stay experience. Our engineering team has carried out inspection and maintenance, and we will take corresponding improvement and supervision measures to ensure that similar problems will not occur in your next stay. If you have any questions during your stay, please contact our Assistant lobby manager and we will do our best to solve your problems. Leon sincerely looks forward to your coming back to the Sea Flower Island Opal Hotel, we will do our best to bring you a new Opal time ~ wish you a happy life!
Guest User
sea view king bed room
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 19, 2023
The hotel has 4 castles (theme forest, glacier, desert, ocean). The amenities in the room were good with shampoo, body soap and conditioner, the big size types. There are only 2 hotels on Island no. 1, Hilton and Castle hotel. Castle hotel is very big and the crowds can be quite huge but the room gets cleaned well, with new water bottles replenished every day. Overall we are pleased with the hotel.
Response from Property: Dear guest, hello! We offer you our most sincere regards! Thank you so much for sharing your stay experience. Failed to get your full 5 points of praise, We‘re a little regret, indicating that we still do not do enough places, we will continue to improve the service details, to accept your next visit inspection, and strive to get your full 5 points of affirmation next time. Wish you a happy life!
Idalia Travelista
Superior Queen Room
Stayed in May 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on May 27, 2023
This was an interesting hotel. They speak very little English but once I used translating apps I was able to get to the hotel room. They have four different sections of hotel rooms with different themes. The morning breakfast was very delicious and worth 128rmb. There are no western dinner options. There is a DQ on the Island. If you have kids this place is definitely for you! ♡ Cheers
Response from Property: Dear guest, hello! King Leon, the guardian of the Kingdom of Castle Hotel, extends his most sincere greetings to you! Thank you very much for giving us five points of praise. Leon and other colleagues at the hotel feel very honored and inspired! I am very happy that you had a wonderful vacation time at the Castle Hotel on Ocean Flower Island. Leon looks forward to meeting you again~Wishing you a happy life!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Couples
9 review
4.7/5
Amazing
Posted on Jan 21, 2024
Very interesting interior and very big hotel at Ocean flower island like Dubai
Response from Property: Dear friends, hello! The guardian of the kingdom of Aubourg - King Leon expresses his sincerest greetings to you! Thank you very much for sharing your stay experience. It is a little regret that we failed to get your full 5 points, which shows that we still have some shortcomings. We will continue to improve the environmental details to accept your next visit and strive to get your full 5 points next time. Wish you a happy life!