Shenxian Inn

Shenxian Inn Reviews

Shenxian Inn

Room 2520, Block C, Yongtai Xuefu Apartment Building, Yingbin Street, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
Shenxian Inn
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Shenxian Inn Guest Reviews

4.5/5
Good
286 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(286)
Positive reviews(280)
Reviews with photos/video(79)
Awesome amenities(38)
Many amenities(21)
Delicious breakfast(21)
Near shopping area(21)
Convenient for shopping(19)
Friendly front desk staff(10)
Loved the night views(8)
Convenient public transportation(4)
Negative reviews(6)
Guest User
Standard Triple Room
Stayed in Jul 2023
Family
5 review
4.7/5
Amazing
Posted on Jul 21, 2023
Modern, clean and comfortable. And with a super friendly and helpful staff who speaks a little English. Wifi is excellent. It is in an apartment building, at the back of the main street, with no signs, so it can be a little bit difficult to find. The reference for Didi is Yongtai college block C.
Response from Property: Thank you for your recognition of our store. We are still continuously improving our quality and service. We look forward to you next visit.
Guest User
Standard Triple Room
Stayed in Apr 2024
Family
32 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The breakfast was very tasty and filling. I went to sleep as soon as I arrived at the hotel at night and slept until dawn. I don't know anything else.
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Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memories, because of the feeling of happiness, no matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Guest User
Standard Double Room
Stayed in Apr 2024
Family
8 review
3.7/5
Posted on Apr 5, 2024
Let's talk about the advantages first. It is close to Datong Ancient City. You can see the ancient city if you live on a high floor. It is a newly developed community. The receptionist is very kind, and the breakfast is also Datong style. There are also disadvantages. The hotel price does not match the hardware configuration. The mattress is very hard, and the hygiene needs to be improved. Because it is an electric water heater, you have to take a shower quickly. If you are slow, you can only wait for the water to heat up before continuing to take a shower.
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Response from Property: Thank you for your careful recognition of us. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. We remind ourselves all the time to make every little master feel the warmth and comfort of returning to another home, and continue to work hard to do better and better! Looking forward to your return home!
Guest User
Premium Queen Room
Stayed in Mar 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 20, 2024
The two double-bed rooms booked online are residential apartment hotels. Each room is large, very clean, and fully equipped with refrigerators, washing machines, and ironing machines. Although these facilities are not used, they look good. It's very comfortable. The price is very favorable. It's just over 100 and includes double breakfast. The service attitude is not bad. I'm very satisfied.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Triple Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The room is clean and tidy. The owner thoughtfully provides disposable toilet covers and other hygiene products. The name of Shenxian Inn is also nice. It is a good option among the many homestays in Datong.
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Response from Property: Thank you very much for your recognition and welcome to visit us again.
Guest User
Premium Queen Room
Stayed in Feb 2024
Couples
3 review
3.5/5
Posted on Feb 26, 2024
We used one towel and one bath towel on the first night. The next day, we found blood stains on another towel when we were washing up. Since we were checking out, the boss offered to replace it with disposable towels, but we didn't ask for it. We just felt uncomfortable and suspected that the towel and bath towel we used were also used by others. Did the cleaning staff not replace the clean supplies after seeing them, or was the supervision inadequate?
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not bring you a pleasant stay. The store immediately attached great importance to the problem you mentioned and checked it as soon as possible. The room lady implemented the one-to-one replacement system according to regulations. The problem you raised was found to be rust, not blood, so please rest assured. The store also carried out full staff training as soon as possible to ensure that it was serious and careful. We also look forward to your next visit. We will work hard to bring you a satisfactory stay!
Penkar
Premium Queen Room
Stayed in Nov 2023
Solo travelers
55 review
4.0/5
Very Good
Posted on Nov 21, 2023
Facilities: The inn has complete facilities, the TV is very large, the bed is also very large, and all the necessary facilities are available, which is very good. Hygiene: The room is very clean and the hygiene is still very good, but it is recommended to use a vacuum cleaner every time you clean the room, because there are a lot of hairs on the floor. Environment: The inn has a very good location. You can see the city wall when you open the window. It is not far from the ancient city and you can walk there. It is very convenient to take a car or a taxi downstairs. Service: Very good, there is a front desk downstairs, and the boss will add guests on WeChat, so you can consult at any time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and welcome to visit us again. We will continue to work hard on the details.
Anonymous User
Standard Double Room
Stayed in Nov 2023
Travel with friends
37 review
3.7/5
Posted on Nov 16, 2023
Environment: I live on the 25th floor, the environment is pretty good, you can see the ancient city from a distance, and you can see the stars at night when the weather is good. Facilities: Disposable bath towels are charged, which I think is not reasonable. And a deposit of 100 yuan is required, check out before 9 o'clock on the last day, and the deposit is not refunded until 2 pm. There is no front desk phone, you add the manager's WeChat and communicate with WeChat. The shower is the kind of solar heat storage. If two girls take a shower, they have to wait for the water heater to slowly heat up before they can use it. It also cools down quickly, and the shower experience is not good. Service: The service is very good. The front desk lady and the male manager who added WeChat are all very good. Very easy to talk to. Hygiene: It can be said that the hygiene is hard to describe. The table is definitely not wiped, and my friend's bed probably didn't even change the cup. It was dirty...very disgusting...Fortunately, I brought my own pillowcases and other isolation.
Original TextTranslated by Google
Response from Property: Hello, first of all, thank you for your recognition. I will explain some of the situations to you. Facilities: Free towels and bath towels are provided in the room. Paid bath towels are an additional option and are clearly marked. There are various consumer goods in the guest room, and a deposit is required. There is a front desk phone number, which is posted at the door. The shower is not solar-powered, but an electric water heater, so there should be hot water 24 hours a day. Regarding hygiene, we will strengthen inspections and we are really sorry for the inconvenience caused to you.
Anonymous User
Premium Queen Room
Stayed in Apr 2024
Other
23 review
3.0/5
Posted on Apr 30, 2024
The service is quite good. It's just that the facilities really need to be improved. The electric water heater is too unstable during use. The water temperature changes too much and needs to be adjusted constantly. The drainage in the bathroom is not very good. Water accumulates immediately after taking a shower and cannot be drained for a long time. clean.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you very much for choosing our homestay and thank you for your valuable comments and suggestions. We are very glad that you have affirmed our service, which will be the source of motivation for us to continuously improve the quality of service in the future. Regarding the facility issues you reported, we are deeply sorry for the inconvenience caused to you. The problems of poor stability of the electric water heater and poor drainage in the bathroom have been repaired by a master. Your feedback has attracted our high attention. We promise to take effective measures to improve immediately and strive to provide you with a better and more comfortable stay experience. Looking forward to your visit again, we will provide you with a brand new look and more complete facilities to provide you with more satisfactory services. Thank you again for your understanding and patience. If you have any other questions or need help, please feel free to contact us. I wish you a happy life and look forward to serving you again!
Guest User
Premium Queen Room
Stayed in Oct 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 29, 2023
The inn is in a good location, very close to Parkson, very convenient for eating and shopping. Opposite is Yungang Meigao Hotel, and we had a seafood buffet in the evening. The room is also very comfortable and cost-effective. The heating has been turned on at the end of October. I will continue to stay here when I return to Datong next time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and welcome to visit us again.
Guest User
Premium Queen Room
Stayed in Apr 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room is very clean, and the bedding is very clean. The elevator in the building is very fast. The breakfast downstairs is delicious. There is a bus at the door. It is also convenient to go to the ancient city. The lady at the front desk is very nice. I added WeChat and can contact you at any time if I have any questions. I am very satisfied with this stay. Datong is really good.
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition of our service. Every guest staying in "Shenxian Inn" is our family and friend. We hope that everything we do can bring some warmth and memories to your journey. Your recognition is the greatest encouragement to us! Come back next time when you have time!
Guest User
Standard Double Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 15, 2023
The environment is comfortable, the layout is reasonable, the service is thoughtful and trustworthy. This is the first time I choose this hotel and I am very satisfied. Shenxian Inn is our only choice. We will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and welcome to visit us next time.
Xiaoshu6549
Premium Queen Room
Stayed in Apr 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Apr 5, 2024
The house is very cost-effective. The landlord is very enthusiastic and responsive. Must give it a five-star rating.
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Guest User
Boutique Room (Double bed) (Cards)
Stayed in Sep 2023
Other
3 review
5.0/5
Outstanding
Posted on Sep 29, 2023
To be honest, I chose the right hotel this time. I arrived in Datong at 4:00 in the morning and just arrived at the hotel at 6:00. I felt embarrassed to call the owner so early, but the owner quickly arranged a room and coordinated an upgrade. How could such a capable boss not have a prosperous business? The hotel is located just south of Yongtai Gate in the ancient city. Now you can see the ancient city from the window of the room. The view is very good, it is close to everything, the room is clean, and it is not expensive. If I come to Datong next time, I will definitely stay here again.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and welcome to visit us again.
Haobaishao
Featured Cozy Room (Double bed)
Stayed in Aug 2023
Family
24 review
5.0/5
Outstanding
Posted on Aug 14, 2023
It is very close to the ancient city and Parkson Shopping Center. As the landlord said, it is a room with a city view, and some beautiful views can be seen in the photos. If the weather is good, both sunset and sunrise can be found on this floor. Travel is convenient, warm and thoughtful, water supply (free) in the room is OK. Everything else is fine.
Original TextTranslated by Google
6/18
Response from Property: Thank you very much for your recognition, welcome to visit again, see you again. Customers who come to the store can add the boss's WeChat account, and can recommend various food, drink, entertainment, and travel routes.