Sheraton Fiji Golf & Beach Resort

The hotel is easy to get to from the airport and is located on the beach. However, the beach is not very big and the water is very cloudy. If you want clear water, you have to go to one of the islands. The service is not very attentive and sometimes unfriendly. Sunbeds are often reserved early in the morning with a towel. The food in the restaurant is very expensive and the quality is mediocre. The shuttle bus to the harbor and the supermarket on the doorstep are practical.

房間寬敞乾淨 後面還有一個休息的陽台 非常棒的

The room was big, and we were upgraded to a sea view room for free. The bedding was comfortable and the air conditioning was adequate. There were several swimming pools, suitable for family outings. It was a good place to rest, close to the pier, suitable for people who were going to take a boat early the next morning. It seemed to be a distance from the city, but we were not sure until we left the hotel. The buffet for dinner was not very appetizing, and it was very hot inside the restaurant! Maybe the other hotels would be better. The breakfast was pretty good.

In early February, four of us, a group of friends and family, flew from Sydney to Fiji for a five-day leisure vacation. We chose the Sheraton Fiji Golf and Beach Resort, but it was an extremely bad trip. The weather in Fiji in February was so hot and humid. The buffet restaurant had an open side, and there was no air conditioning or even many fans in the entire restaurant. Every day, I was sweating while eating. I saw with my own eyes that tourists were unhappy because they were fighting for a fan. There were flies and some small flying insects landing on the food on the table. I saw with my own eyes that some of the raw and cold ingredients on the serving plates had been deformed and seeped by the heat, which was completely inconsistent with the food hygiene regulations (or common sense). Finally, on the third night, three of our fellow travelers vomited and had diarrhea at the same time (we did not go out and did not eat any food other than the hotel restaurant). We all thought that there was something wrong with the sliced ​​watermelon we had for dinner that day. The next morning, I went to see the lobby manager with the vomit and the vomiting videos and photos of the three people. The only request was whether he could help the three people through the difficulties. After hearing this, the lobby manager decisively thought: How does the hotel know that the vomit is yours? How does the hotel know that your vomiting and diarrhea are caused by the hotel? . Afterwards, the lobby manager brought several staff members to the two rooms where we stayed to visit the patients and the dirt in the bathroom. The final opinion was: You can go to the town hospital for trea**ent, but all expenses must be borne by yourself. Only when the hospital determines that your illness is caused by the hotel, the hotel can pay. I immediately stated that we are here for tourism. Can I ask a doctor in a small town to prove that it is caused by the hotel? Will the hotel accept the current attitude of the hotel? Unfortunately, we met a good man, Mr. Jia Jinpeng, a Chinese who works in the hotel's catering depar**ent. He sympathized with us very much. He cooked porridge and sent it to the guest room many times to ask about our well-being. At more than 8 o'clock that night, he drove himself, braved the darkness, and accompanied me to the town hospital to get medicine, and finally saved the three patients. Although the hotel finally gave some compensation, it was only moral for our losses. I thank Ctrip for its understanding and sympathy for us and actively coordinated. I wrote so much, mainly hoping that the hotel will improve! When encountering similar problems, how should consumers deal with them? The most important thing is to thank Mr. Jia Jinpeng, who is the one who really helps solve the problem. It was a bad trip, three sisters, vomiting and diarrhea at the same time, and hopefully these things won't happen again in the future. I would like to thank Mr. Jinpeng Jia from the Food and Beverage Depar**ent for helping us turn the corner. He is the one who really helped solve the problem.

還想去住的。

There is a large turning bay in the sea behind the Sheraton, so there are two directions facing the sea. The environment is beautiful, the house is short and beautiful, but it still feels not as breathable as the Hilton next door (the Hilton house is high). The breakfast and dinner buffets are very good, and the North Hilton is much better.

The location of the hotel is good. There is a designated tour company bus to pick you up at the door. The environment is very good and the facilities are very new. There is a simple welcome ceremony at the door. Breakfast is rich and varied.