Hotels Near Southmoor Station in Denver

We stayed here a couple days on a college visit trip for my daughter. This hotel was a very positive contrasting experience vs our stay at a different chain in Amarillo. The gym was pretty complete with I think 4 treadmills along with elliptical and free weights. The towels in the gym were clean, smelled nice and were like thick bath towels. The room was clean and there were adequate towels and washcloths. The reception folks were nice and always acknowledged us when we came or went. Parking was easy and well lit. There were an adequate number of elevators. They put us in a higher floor when we checked in since our room wasn't ready at 3:30 PM. Our room was comfortable and clean. There weren't kids running up and down the hallway and we didn't hear noise coming from other rooms. I have nothing to complain about. It was all positive. Oh, and the included breakfast was excellent. They didn't over hype it, it was just very good by typical complimentary breakfast American hotel standards. Wifi was complimentary and worked fine. There are good restaurants within easy walking distance. The recommended restaurants was a nice, but I'd suggest 2 changes. Pepper's Asian bistro was much better than the recommended Thai Pot Cafe unless you specifically want Pad Thai. We ate at both. For Italian I'd recommend North Italia, which they listed but wasn't a staff recommended.

First let me say that I normally post very positive reviews but that is not the case this time. Also, I can only speak for the room we were in which was 413. The room was very clean and you could smell the sanitizer when we first walked in the room. It was not overpowering but you could smell it. My issues with this particular room were the bathroom. The lighting was extremely poor and it was not conducive to applying makeup. Also, the shower is not setup very user friendly. The door can swing in or out but it is positioned so that when you turn on the water to warm it up you have to step in and get blasted with cold water. Not something I cherish to have happen. At one point during our stay two out of three elevators were out of order. When we left there was still one elevator that was out of order and had been most of our stay. The front desk staff was not friendly and no one at the desk gave me a warm and fuzzy glad you are here feeling. The best of the staff is in the restaurant and the shuttle driver. Shout out to Kookie, Jessica, Fernando and Jason in the restaurant. They definitely know how to interact with the guests and make you feel welcomed. Austin the shuttle driver was friendly and courteous. I would love to give this hotel an excellent rating but in my humble opinion nothing except the restaurant and shuttle driver are worthy.

My husband and I spent a couple days here and were pretty satisfied with it. The room was clean and nice. And the bed was very comfortable!! Location was great as well. They charge a daily fee of $35 for parking but there are plenty of other parking garages close for way less. They have a 24 hour self service spot where you can buy snacks and drinks which was helpful. The elevator was extremely slow and a part of our floor was under construction. Also, the pool water was way too warm. It may be listed on their website as heated but I was not prepared. It was 98 degrees outside and we couldn’t even sit in the pool. The biggest complaint was the service. I asked one of the front desk gentlemen if we could bring drinks up to the rooftop pool or if there was bar service and he had no idea. His response was “I think you can?” When we got up to the pool and tried to call to order food and drinks they told me we had to come down and order it from the bar and pick it up from the bar. Which is fine but at the pool area they literally had a phone, next to a menu, and a sign that said use this phone to order food?? They also only have breakfast and dinner hours listed but when I asked if they do lunch too she wasn’t sure and put me on hold to check. It was just a little misleading. Like how do you not know if you serve lunch too? The only awesome service we had was the bartender we had for lunch and drinks. He was knowledgeable and quick to take care of us. Overall 4/5 hotel stay. We would probably come back since the bed was comfy and the room was nice and spacious.

The location is excellent, it is very convenient in the city centre, shopping and eating around. Hotel facilities are new, very clean and upscale, the service is friendly, the phone is hot and so on.

The staff were all so welcoming and friendly, the rooms were clean and the beds were comfortable. The on-site restaurant was very good we had the bacon pizza because with was recommended by the bartender and it did not disappoint.

This is a beautiful property with fun and interesting artwork, great visuals with furniture and decor (love the green-blue wallpaper in the room bathroom) and good views. Comfortable beds and good shower amenities. Lobby space perfect for working remote or meeting friends. Surprised at how well managed access to the rooftop bar is - great system. But, as always, the people make the difference. Kudos to Miriam and Ryan on the front desk team for making personal connections with my partner and me during our stay. Miriam helped us with several different items including facilitating a check-out and check-in due to two different reservations for one stay for a wedding and Ryan was on top of a problem we had. He went above and beyond to take care of us and the rest of wedding guests who were with us (including the bride, groom and the bride's parents) were as impressed as we were. The team and food at Corrine, the hotel restaurant, is fabulous (shout-out to CJ and Max). Nice outdoor space for afternoon wine! We had two rooms; one larger than the other. The first one needed the electrical extension cord we brought based upon reviews we had read; the second had plenty of outlets. Water in rooms due to altitude - thumbs up. Again, from reviews, I was concerned about the bathroom lay-out but it actually works better than imagined for a couple; for friends or family, a schedule may need to be worked out. Other pluses: great built in drawer safe (would suggest printing instructions as to how to use); and toiletries actually had sticker so you knew they were new. Hotel team went out of their way to recognize Bonvoy status and that was greatly appreciated. We were there for a wedding and the hotel made it a 5 star event. The servers and bar staff were attentive, friendly and professional. The food was some of the best wedding food I have had (still talking about the short rib!). Lovely event space. With free mall bus, access to Union Station for airport light rail very easy. Will not stay anywhere else for future stays in Denver.

I have so much to say! Phenomenal hotel and service💚 Jason one of the mgrs at the front desk went ABOVE and beyond from check-in, to me losing my eyeglasses, to spoiling me with amenities and check-out. There was a young woman hate I forgot her name but she was awesome. The gentleman from security who reviewed video footage, thank you! I was suppose to be at the Courtyard 15 mins east but happen to be driving around and just stopped in...canceled the other room and stayed here. New designed rooms was chic, lobby is amazing, Starbucks bevs onsite and restaurants. Keep it up and I will be back!!! One hiccup the lady that greeted me when I first walked in at the Hilton Honors counter needs to show better customer service skills. I always ask to see a room before check in and I’ve been an Honors member for 14yrs. She insisted “we don’t do that!”. Not sure what she thought I was attempting to do as I would left my passport or what have you but she was not kind! Short small frame woman with glasses and dark hair. I purposely avoided her the remainder of my stay. Once she verified with a mgr (Jason🥰) she had someone escort me. That’s all I wanted...but not friendly. Yeah I remember you you left an impression. Thankfully the rest of the crew made lemonade from lemons☀️

Nice room and lovely hotel but why do some hotels have nice balconies with not a chair anywhere to use to enjoy relaxing in the fresh air???? We pulled out a desk chair and the other oversized chair and put them out on the balcony. We chose this hotel solely because we love to sit out. Even folding chairs would have sufficed. We put the room chairs back inside before cking out but I was tempted to leave them in hopes housekeeping would alert the property for the need for chairs out there…but they have enough to do as it is. The hot tub was great! The shuttle drivers were stellar and prompt! The view from the room was lovely.

Me and my husband checked in on Thursday the 31st for a little getaway for a few days. The room itself was very nice. The attendees not at all. After we were finally able to check in we had to wait almost 5 mins for the only working elevator to take us to our floor. Not because it's a large hotel as it's only 5 floors but because it was extremely slow. My husband woke around 3 am and looked out the window to see that our truck was no longer there. Mind you we were not only under a light but also a working camera. When we went down to talk to the desk it took her a while to come out of the office and she rudely confirmed that our vehicle had been broken in to hot wired and stolen. She was annoyed by the fact that we reported it as and I quote it happens here all the time they will just drop it somewhere once the fuel is gone. She was in the office on her phone and not watching said monitors. Why have them if they are not going to watch them?? After almost 2 hours the cops came and again the attendee couldn't even call us down to meet them, the sheriff had to call us. That was the last time we were spoken to by the staff. The housekeeping staff would park there carts next to our room but we were never offered any service even though our booking was for 3 nights. The management never contacted us in regards to the theft. No one did. I will never be back here. We do plan on contacting corporate as we feel as though the hotel itself should have some sort of responsibility and also because it seems as though this is a regular occurrence here at this hotel.