Hotels Near Turn of the Century Antiques in Denver

We stayed here a couple days on a college visit trip for my daughter. This hotel was a very positive contrasting experience vs our stay at a different chain in Amarillo. The gym was pretty complete with I think 4 treadmills along with elliptical and free weights. The towels in the gym were clean, smelled nice and were like thick bath towels. The room was clean and there were adequate towels and washcloths. The reception folks were nice and always acknowledged us when we came or went. Parking was easy and well lit. There were an adequate number of elevators. They put us in a higher floor when we checked in since our room wasn't ready at 3:30 PM. Our room was comfortable and clean. There weren't kids running up and down the hallway and we didn't hear noise coming from other rooms. I have nothing to complain about. It was all positive. Oh, and the included breakfast was excellent. They didn't over hype it, it was just very good by typical complimentary breakfast American hotel standards. Wifi was complimentary and worked fine. There are good restaurants within easy walking distance. The recommended restaurants was a nice, but I'd suggest 2 changes. Pepper's Asian bistro was much better than the recommended Thai Pot Cafe unless you specifically want Pad Thai. We ate at both. For Italian I'd recommend North Italia, which they listed but wasn't a staff recommended.

Everything was a okay no complaints besides that the breakfast I was looking forward to since my last hotel stay ( different business) did not offer breakfast because of covid..to find out breakfast is only a mini cereal bowl / multi grain bars. No hot breakfast like I assumed when I was told that breakfast was offered. My fault for assuming and again that I understand is a state precautions not the companies fault.

The hotel is in a very good location, very close to the exhibition center. Everything is good except that there are no slippers and water. The view from the floor-to-ceiling windows is beautiful (the windows cannot be opened). The toilets and room types are good, and the service is also very good.

The hotel was nice for what we paid for. Most of the staff members were also very friendly. The support staff was especially nice and always happy. However there was one person at the front desk who was exceptionally rude to me on one occasion. I had called to request tissue paper and towels and spoke to a lady. She indicated they would bring it up to us (usually we had to go down to retrieve. Never did this before at other hotels.). Thirty minutes later we were still waiting on the items. I called again and a guy answered. He told me to be patient and housekeeping just arrived and will bring it. Before I could respond to ask if I can just come for it instead HE HUNG UP ON ME. I had to call back and ask that question. I thought it was so rude for him to tell me to be patient AFTER 30 MINUTES and hang up on me. I didn’t get his name but I remember he wore a nice yellow blazer one day during the trip.

It is very close to Union Station and 16th Street. There is a free bus to and from the State Capitol and the station on 16th Street. There is a light rail to the airport for $ 10.5 at Union Station. It is very convenient to buy a self-service machine.

I have so much to say! Phenomenal hotel and service💚 Jason one of the mgrs at the front desk went ABOVE and beyond from check-in, to me losing my eyeglasses, to spoiling me with amenities and check-out. There was a young woman hate I forgot her name but she was awesome. The gentleman from security who reviewed video footage, thank you! I was suppose to be at the Courtyard 15 mins east but happen to be driving around and just stopped in...canceled the other room and stayed here. New designed rooms was chic, lobby is amazing, Starbucks bevs onsite and restaurants. Keep it up and I will be back!!! One hiccup the lady that greeted me when I first walked in at the Hilton Honors counter needs to show better customer service skills. I always ask to see a room before check in and I’ve been an Honors member for 14yrs. She insisted “we don’t do that!”. Not sure what she thought I was attempting to do as I would left my passport or what have you but she was not kind! Short small frame woman with glasses and dark hair. I purposely avoided her the remainder of my stay. Once she verified with a mgr (Jason🥰) she had someone escort me. That’s all I wanted...but not friendly. Yeah I remember you you left an impression. Thankfully the rest of the crew made lemonade from lemons☀️

Anna and Gisele showed excellent qualities for customer service taking care of needs and communicating well with me on my stay at Comfort Inn they are the most amazing host front desk attendant that I’ve had the pleasure of dealing with in quite some time they were resourceful intelligent kind pleasant funny and they made my stay worthwhile you can guarantee that I will stay at this comfort inn because of Anna and Gisele you get the opportunity come in and talk to him and you’ll see what I was talking about they are absolutely amazing you’re lucky to have them on your staff timdixon

Me and my husband checked in on Thursday the 31st for a little getaway for a few days. The room itself was very nice. The attendees not at all. After we were finally able to check in we had to wait almost 5 mins for the only working elevator to take us to our floor. Not because it's a large hotel as it's only 5 floors but because it was extremely slow. My husband woke around 3 am and looked out the window to see that our truck was no longer there. Mind you we were not only under a light but also a working camera. When we went down to talk to the desk it took her a while to come out of the office and she rudely confirmed that our vehicle had been broken in to hot wired and stolen. She was annoyed by the fact that we reported it as and I quote it happens here all the time they will just drop it somewhere once the fuel is gone. She was in the office on her phone and not watching said monitors. Why have them if they are not going to watch them?? After almost 2 hours the cops came and again the attendee couldn't even call us down to meet them, the sheriff had to call us. That was the last time we were spoken to by the staff. The housekeeping staff would park there carts next to our room but we were never offered any service even though our booking was for 3 nights. The management never contacted us in regards to the theft. No one did. I will never be back here. We do plan on contacting corporate as we feel as though the hotel itself should have some sort of responsibility and also because it seems as though this is a regular occurrence here at this hotel.