Anonymous User
January 8, 2023
The hotel has a nice view, but it's hard to find, and the car can't drive there. It's inconvenient to park in other places and climb the mountain. The staff is unprofessional and the service is poor. Ctrip ordered out of the store to pay, and when it arrived, I had to pay. The next day, Ctrip deducted the money. I called the boss to ask for a refund, but I asked Ctrip to ask for it. Then Ctrip said it was a refund from the hotel, and finally Ctrip then contacted the hotel to refund me, tossing me for a long time, and I have to make a reservation for dinner, otherwise I won’t be able to eat, and I won’t notify this after booking a room
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