Guest User
August 15, 2024
very attentive staff, gorgeous location, top experience. From the very beginning of our stay, the hospitality of the hotel staff and their efforts to make us satisfied were unbelievable. We loved the fact that the chefs offered to cook off-menu meals for our 4 year old daughter and occasionally provided these privileges for us. Our daughter had a lot of fun in the Kids Club, we would like to thank the staff there. I was very happy that the fitness centre was open 7-24 and the staff worked me with special programmes for my goals. Our room was very tastefully furnished and comfortable. It was great to have the pool on our terrace cleaned regularly and to be greeted with some sweets next to the coffee machine every evening when we returned to our room. The bathrooms and toilet hygiene were excellent. We were both refreshed and happy with the refreshing cocktails sent from the bar next to the pool. The head of the maintenance team was personally involved in minor problems in the room. In order for your facility to reach perfection, if there are problems that did not upset us but you would like to hear: the scale in the fitness centre giving quite different results from one day to the next, our problem with using the mobile key with the Marriott app could not be solved, and although we had agreed on 13:00 for check-out, the staff arrived ten minutes early and then transferred the suitcases but we had to walk. Special thanks to Laurent Reynieix, Min Parajuli, Mohammed Fikree, Fahdrul Hj Abd Malek, Rohit, and of course fitness hero Santosh.