Previous reviews have been really positive. I have been traveling for almost thirty years and it is the first time that the coveted destination becomes a nigh**are, by booking with Valtur, you think that some standards are guaranteed! That's not how VALTUR remains a mere pictogram, a brand and that's it, NICOLAUS who bought it should be careful with his choices, so it remains a decoy... STRUCTURE: old but passable, except for the rooms which are in a pitiful state , cleaning 5, we found two cockroaches in one week; The owner of the structure lives in the resort 24 hours a day, controlling his interests i.e. saving with our pockets, at midnight the electricity is turned off and you can no longer find water to drink, you can't even buy it because it's time to sleep, he decides, as animation management; fills the resort to the maximum, not increasing the infrastructure. RESTAURANT: The first week no barbecue, mediocre food, absence of the Italian chef from 4 to 10 September; the cutlery and plates ran out and were never enough, that's why the staff continually cleared the table and you had to set the table yourself, the placemats used those previously used by the other diners, they were never cleaned, like the table anyway; the staff were hostile and didn't listen to you in the slightest, they were even satisfied when you set yourself up independently and said that we left the tips; the second week from the 11th to the 17th the outdoor barbecue woke up and the food improved slightly, but you never found the tables set; When you left the restaurant you had to race to grab the chairs because there weren't enough and so you either had to stand or on the sun loungers by the pool or fight to grab a chair, absurd. VALTUR ASSISTANCE The two really good girls were the only ones who worked in complete disorganization. ENTERTAINMENT Non-existent the first week, mediocre the second; you only saw the entertainment chief in the evening in the little shows, never on daytime, the big absentee..... and to say that his role is one of the most important, the rest of the guys are good but without a guide, they never say hello, they don't they share with the guests, in the evening at the entrance of the restaurant sometimes there were and sometimes not, the two singers were very good, very professional, another boy also sang but I think it is definitely not his primary profession. BEACH Beautiful beach and sea, full of algae that were never removed and to say that the workforce was not lacking; the sunbeds were not enough for all the guests like the rest of the things, you had to get off at 08:00 otherwise towel on the floor and off you go... great VALTUR; CONCLUSIONS Dearest NICOLAUS, being an excellent tour operator from the south, I put a lot of trust in you and I was very happy that finally there was a tour operator in the south too, your B00KING was exceptional, precise and friendly, excellent online. what destroyed the holiday was the complete disorganization and the p
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