Aloft Dongguan Songshan Lake

Aloft Dongguan Songshan Lake Reviews

Aloft Dongguan Songshan Lake

Room 101, Building 47, Vanke Songhu Center, No. 7 Xinzhu Road, Songshanhu District, Dongguan City, Guangdong Province, Dalang Town, Dongguan, Guangdong, 523000, ChinaView Hotel Details
Aloft Dongguan Songshan Lake
Aloft Dongguan Songshan LakeAloft Dongguan Songshan LakeAloft Dongguan Songshan Lake
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Aloft Dongguan Songshan Lake Guest Reviews

4.7/5
Outstanding
353 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(353)
Positive reviews(344)
Reviews with photos/video(138)
Delicious breakfast(42)
Loved the view(23)
Convenient for shopping(21)
Friendly front desk staff(17)
Well designed(10)
Close to scenic area(10)
Well decorated(9)
Perfect for business trips(6)
Negative reviews(9)
M.Sharma
Aloft, Room, 1 King Bed, City View
Stayed in Aug 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Aug 21, 2024
Next to Vanke Mall…decent facilities in terms of fitness club and laundry room etc. a small game room with a pool table. Wish they had better selection of coffee in the room similar to what Hamptons have but good place to relax and unwind.
Response from Property: Dear guest, Thank you for choosing to stay at the Aloft Songshan Lake Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Dongguan.
Andrew
Aloft, Room, 1 King Bed, City View
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 21, 2024
Friendly hotel in good location. Everything clean and tidy
Response from Property: Dear guest: We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Xian
Savvy, Room, 1 King Bed, Park View
Stayed in Oct 2023
Business travelers
2 review
3.5/5
Posted on Dec 26, 2023
Good hotel at reasonable price
Response from Property: Dear guest: Thank you for choosing the Aloft Songshan Lake Hotel for your recent travels to Dongguan. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!
NgPatrick
Aloft, Room, 1 King Bed, City View
Stayed in May 2022
Couples
8 review
5.0/5
Outstanding
Posted on May 24, 2022
Had one of the most enjoyable stay. Friendly staff and very convenient location. Facilities are great with 24hr gym and self served laundry room. The size of the room is very decent. The best feature is pet friendly which you rarely find in China.
Response from Property: Dear guest,We are delighted to have been your chosen hotel during your recent stay in Dongguan. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Aloft Songshan Lake Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Dongguan.
Kenneth P. M. N
Aloft, Room, 1 King Bed, City View
Stayed in Sep 2021
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 27, 2021
The hotel location is very nice and the customer service desk has someone who speak English. The breakfast was rich and good.
Response from Property: Dear guests, Thank you for your comment! Every city has its own reasons to miss, every season has its own scenery, every hotel has its own sweet and warm memories, I hope aloft will be the most warmly and the unique one in your memories! Looking forward to you back to Songshan Lake to visit us!
Guest User
City-View Pet-Friendly Double Bed Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel rooms are clean and hygienic, the breakfast is rich, it is pet-friendly, and the location is excellent. There is a shopping mall downstairs, and you can eat, drink and have fun at Vanke Life Plaza. Just across the road is the Songshan Lake Scenic Area, which is convenient for business trips and tourism!
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Response from Property: Dear guests: Hello! Thank you for your review! Every city always has its reasons for people to miss it, every season has its scenery that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope Aloft will be the warmest and most unique place in your memories. that! Go back to Songshan Lake often to see Xiaoxuan. I wish you well!
Zhuzining
Aloft, Room, 1 King Bed, City View
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jun 17, 2024
1. The bed is very big 2. The mattress is too soft... 3. It is a Marriott hotel 4. Since I was staying alone, I was only given one bath towel. I called the auntie and she sent it back later. Beautiful environment, downstairs is a shopping district, and there are many delicious foods. 5-star praise
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Guest User
Aloft, Room, 2 Twin Beds, City View
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 6, 2024
Clean and tidy, the hotel is conveniently located next to Vanke Life Plaza. Everything, including food, clothing, housing and transportation, can be taken care of. There is also a cafe and cinema next to it, so you can spend time there
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Aloft will be the warmest and most unique one in your memory! Come back to Songshan Lake often to see Xiaoxuan, and I wish you all the best!
HL-Stephen
Savvy, Room, 2 Twin Beds, Park View
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 31, 2024
I brought my family to Songshan Lake for camping on the weekend. This hotel is very close. Songshan Lake is just across the road. The hotel is in Vanke Life Plaza, and parking is directly in the underground parking lot of Vanke Life Plaza. The room is very warm and the family lives very comfortably. The service attitude of the brother and sister at the front desk is very good, and the breakfast is also very rich. I will continue to stay in this hotel next time. My son especially likes to play billiards in the rest area on the first floor. Thumbs up!
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6/8
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Aloft will be the warmest and most unique place in your memories. that! Go back to Songshan Lake often to see Xiaoxuan. I wish you well!
Wuxianliangdenuan
Aloft, Room, 1 King Bed, City View
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room faces Vanke Plaza, which is quite lively. It is convenient for dining and entertainment and is also very close to Songshan Lake.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Aloft will be the warmest and most unique one in your memory! Come back to Songshan Lake often to see Xiaoxuan, and I wish you all the best!
Camby Liverson
Super Wings Kuya Family Fun Twin Room
Stayed in Feb 2024
Family
7 review
4.5/5
Great
Posted on Mar 30, 2024
There are shopping malls and amusement parks nearby. The location is good. The hotel has free snacks and a pool table. The breakfast food is also good and cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Aloft will be the warmest and most unique one in your memory! Come back to Songshan Lake often to see Xiaoxuan, and I wish you all the best!
Huangwowo
Aloft, Room, 2 Twin Beds, City View
Stayed in Feb 2024
Family
36 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Great hotel. The parking lot is Vanke's parking lot, right in Gougu Park. Opposite is Songshan Lake. You can take your dog for a stroll. It's in Vanke's business district, so it's very convenient for eating.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Aloft will be the warmest and most unique one in your memory! Come back to Songshan Lake often to see Xiaoxuan, and I wish you all the best!
Guest User
Savvy, Room, 2 Twin Beds, Park View
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Traveling with a small dog, there are very few pet friendly hotels. The front desk service is also very good. It is very close to Songshan Lake and very convenient. There is also a path under the hotel with very nice scenery, suitable for walking dogs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Aloft will be the warmest and most unique place in your memories. that! Go back to Songshan Lake often to see Xiaoxuan. I wish you well!
Dahaopipi
Aloft, Room, 1 King Bed, City View
Stayed in Jan 2024
Solo travelers
201 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Thank you Pet Friendly Hotel! very good! Will stay again! Parking is convenient and the surrounding facilities are complete, so you don't have to worry about food and drink. There is also a wetland park. The room was clean and the front desk responded quickly to calls.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Aloft will be the warmest and most unique place in your memories. that! Go back to Songshan Lake often to see Xiaoxuan. I wish you well!
Lijiangguyu
Savvy, Room, 1 King Bed, Park View
Stayed in Jul 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is very good and quite big. The amenities are all Marriott standards. There is a food court downstairs with a lot of delicious food. It is very convenient and easy to park. If you are here for tourism, the entrance to Songhu Yanyu is opposite.
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