No.20 Changhuan North Road, Changping Town, Dongguan, Guangdong, ChinaView Hotel Details
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Feng Bao Tai Ran Hotel Guest Reviews
4.4/5
275 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(275)
Positive reviews(263)
Reviews with photos/video(31)
Friendly front desk staff(30)
Great value for money(29)
Convenient parking(22)
Easy to get around(14)
Stayed multiple times(5)
Close to train station(3)
Excellent room layout(1)
Negative reviews(12)
Chiboluoderener1
Fashionable Room (Double bed) (Special promotion)
Stayed in Jul 2023
Solo travelers
25 review
4.0/5
Very Good
Posted on Aug 7, 2023
It is relatively close to Changping Railway Station and has convenient transportation. However, the taxi driver is very shady and asks for 30 yuan. In fact, a motorcycle taxi only costs 8 yuan for a few minutes. The decoration of the hotel is a bit old and the facilities are old. However, the room is good, the bed is very clean, and the bathroom is super big, but the lighting in the room is too dim... The overall feeling is very good. After all, the price is super favorable. If this price is in Beijing, even the basement It’s all a bit difficult 😂
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Tairan Hotel and taking the time to leave us a review. If we are not able to meet your five-star rating, it must be because we are not doing a good enough job. We will continue to work hard to do better and look forward to your visit again. wish you a happy life!
hotel sleeper
Yuecheng Exquisite Double Bed Room (No Window)
Stayed in May 2023
Business travelers
14 review
1.0/5
Posted on Jun 25, 2023
The environment is poor and the service is poor. There is a pungent smell in the room and you cannot get points for delay and room upgrade. Especially the breakfast is too perfunctory. I bought breakfast coupons to avoid pitfalls. It is extremely bad. The carpet in the room is extremely dirty and there are broken glass. There is no breakfast. Are the cooked sweet potatoes injected with water? It’s really easy to fool them.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience despite your busy schedule. Our hotel takes your concerns very seriously and has reported them to the relevant departments for follow-up. The hotel carpets are vacuumed every day. After investigation, it may be that the weather has been particularly humid recently. The carpet fixer is a little deformed. If you step on the carpet with bare feet, it is easy to be hit by bumps that are invisible to the naked eye. We have dealt with it quickly. We apologize to you again and look forward to your visit again. Give us a chance to apologize! wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Mar 2023
Business travelers
60 review
4.0/5
Very Good
Posted on Apr 17, 2023
I often stay in this hotel, but now the owner has changed. The breakfast is no longer available, and the tea set in the room is no longer available. In the past, there was fruit delivery at the front desk. The room is still the same as before, but the detail service is not as good as before. Remember to take the rag away next time you clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience despite your busy schedule. I would like to apologize on behalf of the hotel for your stay experience. Our hotel attaches great importance to your concerns and has already reported them to the relevant departments. We look forward to your visit again and give us a A chance to apologize! wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 11, 2023
The hotel is very clean and the environment is very good. The service is attentive. It is a hotel worth recommending... complete facilities, 11156688966655889988666695887755655666998865798796678988997997898786886666588
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2022
Other
38 review
5.0/5
Outstanding
Posted on Dec 16, 2022
The lobby is very grand, the hotel has a lot of parking spaces, three elevators go directly to the guest room, the room is very big, very clean, very comfortable to live in, everything is in place, I stayed for four nights in a row,
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Fashionable Room (Double bed) (Special promotion)
Stayed in Feb 2023
Other
2 review
2.0/5
Posted on Mar 12, 2023
There are cockroaches in the room
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your check-in experience in your busy schedule. I would like to apologize to you on behalf of the hotel for your check-in experience. Our hotel attaches great importance to the problems you reported and has already fed back to the relevant departments. We look forward to your coming again and give us a Chance to apologize! wish you a happy life!
Pan
Themed Round-bed Room
Stayed in Apr 2023
Business travelers
16 review
3.0/5
Posted on May 20, 2023
There are many food markets near the hotel, which is very convenient. However, the room type I reserved is no longer available. I was also offered an upgrade, but the so-called upgraded room type was not as ideal as it was. It was a bit worn out, and many things, such as the TV, did not work. It can't be turned on, and I have to pay for charging. All in all, it's okay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience despite your busy schedule. I would like to apologize on behalf of the hotel for your stay experience. Our hotel attaches great importance to your concerns and has already reported them to the relevant departments. We look forward to your visit again and give us a A chance to apologize! wish you a happy life!
Guanxingjuai6331
Fashionable Room (Double bed) (Special promotion)
Stayed in Dec 2022
Couples
2 review
3.5/5
Posted on Jan 19, 2023
It's okay in all aspects, but there are three points that can be improved.
1. The hot water in the bathroom is too weak. After leaving it on for 20 minutes, the water still feels between 50 and 60 degrees. It’s so cold that I dare not even wash my hair.
2. Slippers. There are only one pair of disposable white slippers and one pair of bathing slippers in the room. Two people can only use them interchangeably when staying.
3. When booking for 2 consecutive nights, it is recommended to ask the guest if he or she needs to do some cleaning.
Although there were fewer people and fewer staff before the Chinese New Year, I still felt that the experience was adequate (coming from the habits of Shenzhen residents, this is purely a personal suggestion)
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Tairan Hotel and taking the time to leave us a review. If we are not able to meet your five-star rating, it must be because we are not doing a good enough job. We will continue to work hard to do better and look forward to your visit again. wish you a happy life!
Guest User
Yuecheng Exquisite Double Bed Room (No Window)
Stayed in Jun 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 12, 2022
The hotel has convenient transportation and parking. Xiao Yang, the receptionist, upgraded the room type for free. The room is quite good. Yes, there is also laundry service and robot service. It is a hotel I like very much. The room is large, very clean, and great. Recommended to everyone
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Response from Property: 您好,女士。第一點,關於您説的走廊燈問題,當場工作人員有馬上跟您跟進並回應。第二點,電視問題,我們酒店是沒有翡翠台觀看的,您入住的當晚有向前台工作人員反映電視問題,我們工作人員有馬上到房間給您調頻道,我們床頭邊有電視開關,並有2個遙控器控制電視。第三點,關於餐食問題,我們酒店裡麪的素食餐廳是自助形式,並不是您説的2菜一湯。裏面品種有糕點、五穀雜糧、甜湯、炒菜、燙菜等等。第四點,關於叫車問題,跟當班的同事有了解情況,因為她不太聽的懂粵語,並且有跟你解釋説可以用您或者您朋友的手機使用叫車出行。並沒有説直接拒絕這件事。我們非常感謝您的意見,謝謝您的光臨。