To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(740)
Positive reviews(717)
Reviews with photos/video(104)
Friendly front desk staff(96)
Easy to get around(59)
Delicious breakfast(52)
Perfect for business trips(36)
Great swimming pool(10)
Delicious buffet(9)
Luxurious(6)
Close to airport(6)
Negative reviews(23)
Gary
Superior Room with 1 king bed
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The Guangzhou-shenzhen railway line is right next to the hotel. Easy access from Shenzhen Airport. Starbucks kiosks at the lobby. Walking distance to local night restaurant behind the hotel.
Spacious room with large bathroom. Soundproof is good. Western and eastern breakfast.
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Waleedr
Superior Room with 1 king bed
Stayed in Aug 2024
Business travelers
60 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Great location, great staff, great food
Special thanx to Jack and Amy for all their efforts
I do recommend staying at this hotel
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Esteves Castro’s Family
Superior Room with 1 king bed
Stayed in Aug 2024
Family
5 review
4.0/5
Very Good
Posted on Aug 31, 2024
Good Hotel, a little bit old, but the staff are 5 stars, also this is clean and have a very good breakfast and dinner buffet! The location is for business. We went as a family trip.
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Daniel Lee
Superior Room with 1 king bed
Stayed in Dec 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Dec 10, 2024
Dinner buffet food is expensive and sat out for many hours, cold.
Response from Property: Dear guests:First of all, thank you very much for choosing Pullman Dongguan Junyuan Hotel to stay and give your evaluation! We regret that this stay did not meet your expectations! We would like to express our sincerest apologies to you! We are also looking forward to welcoming you again and believe that we can bring you a different experience for your next stay! Have a great day!
Anonymous User
Deluxe Room with 1 king bed
Stayed in Sep 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Sep 10, 2024
Big rooms, very clean. Convenient location!
Restaurant not of very high level.
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Guest User
Superior Room with 1 king bed
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Pullman Donguan has the best facilities, high level of cleanliness, nice Buffet. I would advise anyone who is used to English food to reside in Pullman. The service people at the reception are great 👍 and always willing to assist
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
SummerSu
Superior Room with 1 king bed
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 19, 2023
This hotel provides an exceptional service! The room and the facilities were clean and well-maintained, it was such a pleasant stay. The guy named 小黄 (Xiao Huang) at the reception helped me a lot with the check-in process, got a free room upgrade and a breakfast coupon. Check-out process was smooth as well, another staff 小谢 (Xiao Xie) also did a great job providing more information about some better deals for my future stay. Such a highly-recommended hotel. 👌🏻
Response from Property: Dear guest: Thank you very much for choosing to stay at Pullman Dongguan Junyuan and giving us full praise. It is your recognition that allows us to continue to work hard to provide you and other guests with high-quality services. Your love for the hotel is also a great inspiration to all our colleagues. Looking forward to your stay again.
Guest User
Deluxe Suite with 1 king bed
Stayed in Dec 2024
Business travelers
2 review
2.2/5
Posted on Dec 4, 2024
The hotel amenities is terrible!
Response from Property: Dear guests:First of all, thank you very much for choosing Pullman Dongguan Junyuan Hotel to stay and give your evaluation! We regret that this stay did not meet your expectations! We would like to express our sincerest apologies to you! We are also looking forward to welcoming you again and believe that we can bring you a different experience for your next stay! Have a great day!
Selvam Sivilingam
Superior Room with 1 king bed
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 15, 2023
A good place to stay for business travellers. The room is big and the bed is comfortable. An excellent buffet breakfast with Chinese and Continental cuisine. Room service is the only setback as they closed by 9:00pm.
Response from Property: Dear guest: Thank you very much for choosing to stay at Pullman Dongguan Changan Hotel and giving us full marks. It is your recognition that makes us strive to provide quality service to you and other guests. Looking forward to your next stay.
Eric
Superior Room with 1 king bed
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 17, 2023
This is one of the best hotel that I have stayed in China thus far. The interior design and space of the room is excellent and comfortable. Look around the room and you will see quality stuff. I will surely stay here again or in other Pullman Hotels in China.
Response from Property: Dear guests: Thank you very much for choosing to stay at Pullman Dongguan Changan Hotel and giving us full marks. It is your recognition that makes us strive to provide quality service to you and other guests. Your love for the hotel is also a great inspiration to all of our colleagues. Looking forward to your next stay.
Guest User
Superior Room with 1 king bed
Stayed in Jun 2023
Business travelers
1 review
4.5/5
Great
Posted on Jun 27, 2023
We arrived late and the reception staff was extremely helpful.
Ms 小钟 was very efficient, speedy check in and helped us with luggages to the room. Very impressed.
Response from Property: Dear guests: Thank you very much for choosing to stay at Pullman Dongguan Changan Hotel and giving us full marks. It is your recognition that makes us strive to provide quality service to you and other guests. Looking forward to your next stay.
Anonymous User
Junior suite, 1 king bed
Stayed in Nov 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Nov 30, 2024
good location
Response from Property: 尊敬的賓客: 您好! 非常感謝您入住並讚賞東莞君源鉑爾曼酒店!很高興能為您的出遊帶來美好的時光。您的讚賞是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 祝生活愉快!
新大饼
Deluxe Room with 1 king bed
Stayed in Apr 2023
Business travelers
21 review
4.5/5
Great
Posted on May 5, 2023
Simply the best hotel in South ChangAn. Situated in a backward area. Traffic around the hotel is terrible. Good for business trips.
Response from Property: Hello, dear guests:
First of all, you are very welcome to choose Pullman Dongguan Changan to stay and give a comment! We regret that your stay did not meet your expectations! Here we need to express our sincerest apologies to you! We are also very much looking forward to your visit again, I believe we can bring you a different staying experience in your next stay! wish you a happy life!
Siu Ping Candy
Deluxe Room with 1 king bed
Stayed in Jul 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jul 22, 2024
the room very good
Response from Property: Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Kaufman
Deluxe Suite with 1 king bed
Stayed in Jun 2022
Solo travelers
2 review
4.7/5
Amazing
Posted on Jul 10, 2022
Room was in great condition. Front desk staff was great and incredibly helpful! The breakfast buffet had a great view!
Response from Property: We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jame.