Lavande Hotel (Dongguan Liaobu Center)

Lavande Hotel (Dongguan Liaobu Center) Reviews

Lavande Hotel (Dongguan Liaobu Center)

Kaile Building, No. 26 Panlong Road, Liaobu Town, Dongguan, Guangdong, ChinaView Hotel Details
Lavande Hotel (Dongguan Liaobu Center)
Lavande Hotel (Dongguan Liaobu Center)Lavande Hotel (Dongguan Liaobu Center)Lavande Hotel (Dongguan Liaobu Center)
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Lavande Hotel (Dongguan Liaobu Center) Guest Reviews

4.7/5
Outstanding
939 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(939)
Positive reviews(900)
Reviews with photos/video(83)
Classy environment(88)
Friendly front desk staff(65)
Convenient parking(36)
Delicious breakfast(28)
Large rooms(27)
Easy to get around(22)
Perfect for business trips(16)
Stayed multiple times(13)
Negative reviews(39)
IslamTouhidul
Business Room (2 beds)
Stayed in Sep 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Sep 30, 2023
Very professional. The room was clean. Value of money is prefect.
Francisco Javier T
Standard Single Room
Stayed in Mar 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 18, 2023
Confortable hotel in Dongguan. Good place to stay . Clean and big room
Guest User
Business Double Room
Stayed in Jun 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The lobby is very luxurious and the rooms are large, clean and tidy. I have always liked staying at Lavande. The breakfast was also very good, but I could only eat so much. It is highly recommended to stay!
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6/7
Response from Property: Hello, dear guest! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again! !
Baiyu
Business Double Room
Stayed in Jun 2024
Business travelers
1 review
2.0/5
Posted on Jun 23, 2024
Very bad, I won’t choose it a second time The next day I couldn't open the door and went to the front desk. I asked why it couldn't be opened. The front desk told me that it was my fault for not coming to swipe my card. I wanted to ask why I had to come and swipe my card every day since my order was for six days. How can we open a hotel if we can't do this? The front desk immediately said sorry, maybe the person checking in didn't check the time, why is it still popular to bully the weak and fear the strong, right? Do you think a girl like me is easy to bully? The cleaning was just average, and they didn’t even give me the paper to wait for me to buy.
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Response from Property: After seeing your comments, Xiaoli has only one thought, that is, I am really sorry. Thank you very much for your questions. Your opinions are very important to us. We will strengthen the inspection of staff and rooms to bring you We hope you can understand the inconvenience and hope that your next stay will be more satisfactory. We sincerely look forward to your visit again. We will definitely give you a full five-star rating next time~!
Guest User
Business Double Room
Stayed in Apr 2024
Business travelers
17 review
1.0/5
Posted on May 27, 2024
The breakfast was very poor, there was nothing to eat, the front desk service was poor, there was a big hole in the room, the bathroom was leaking, and the air conditioner was wheezing. I couldn't stand it. I don't recommend staying there.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Suite
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The suite I booked has a large room. The living room and bedroom are separated by a door, and both are equipped with bathrooms. It is basically the same as the picture of the room type. The waiter's attitude was very good, and it was quite clean. The breakfast was just average, but I was very satisfied with everything else.
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Response from Property: Thank you very much for choosing Lavande. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Lavande can win your love. We know that only through unremitting efforts can we do better. In order to be recommended by more friends! Xiaoli will work harder to be more exquisite and surprising, and look forward to visiting Lavande Hotel again~
SuyongkangSYK
Parent child family room
Stayed in Feb 2024
Family
34 review
2.0/5
Posted on Feb 14, 2024
An unpleasant order, the picture is too far from the actual,
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Response from Property: Thank you for taking the precious time out of your busy schedule to leave us a review. From your review, I can see that you have given us suggestions and rectifications. We will let the staff deal with them in time. The good things we have maintained will continue to be maintained and will be improved. Work hard to get to the next level! We look forward to giving you a better experience during your next stay! Good Morrow is just for a better start!
Angelfish
Business Double Room
Stayed in Jun 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Consistently affordable, down-to-earth hotel. Air fresheners are available in the smoking room, which is very good. Because I was on a business trip, I chose a hotel close to where I was working, and I didn’t pay attention to what shopping malls were nearby. The food quality of the hotel's Chinese restaurant is also good.
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Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We must be kind to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Guest User
Business Double Room
Stayed in Nov 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 30, 2023
As always, like it and like it! The service is attentive, the breakfast is rich, and the details are handled very well! This is my first time staying at our store and I am beyond satisfied. I will definitely come back next time!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lavande. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Lavande can win your love. We know that only through unremitting efforts can we do better. In order to be recommended by more friends! Xiaoli will work harder to be more exquisite and surprising, and look forward to visiting Lavande Hotel again
Queenie
Business Room (2 beds)
Stayed in Oct 2023
Family
9 review
4.7/5
Amazing
Posted on Oct 22, 2023
I stayed in a hotel with the same star rating. This hotel is 5 stars. The room is very neat and clean. There is no hair or dust. The pillows and quilts are neat. The mattress is very comfortable and not too soft. It is easy to turn over. The toilet is very clean. , is also very considerate. In addition to being able to listen to music while taking a bath, which is very enjoyable, there is also a place to hang clothes and so on. I feel that my stay is very comfortable and smooth. I have nothing to complain about. Will stay again next time.
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6/7
Response from Property: Thank you for your support and encouragement to Xiaofeng. Xiaofeng will make rectifications based on your opinions. I hope you can see a better Xiaofeng next time. Welcome to visit next time! Good Morrow!
Anonymous User
Standard Single Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 6, 2024
#cleansanitary#affable# It is convenient to park and recommended by friends. It is my first time to stay and the experience is very nice [strong][strong] The breakfast is rich in variety and tastes good👌Lavande brand toiletries are huge and easy to use, the staff Very enthusiastic, patiently help anyone who needs help, highly recommended to stay [hehe]
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Response from Property: Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Lavande can win your love. We know that only through unremitting efforts can we do better. In order to be recommended by more friends! Xiaoli will work harder to be more exquisite and surprising, and look forward to visiting Lavande Hotel again~
Guest User
Standard Single Room
Stayed in Oct 2023
Travel with friends
34 review
2.5/5
Posted on Oct 2, 2023
Basically, they all stay in express chain hotels, Huazhu has more hotels, Atour also has some, and some are worse than Lavande, but I feel that this one has the most average experience among all the Lavande hotels I have stayed at. 1. The service is average. There is no bottle of water at the front desk. It is not bad, but it is a little more expensive than other Lavande restaurants. 2. Although the arranged room type is a single room, the layout has a big pillar and is a bit depressing. 3. Poor sound insulation, there are sounds outside the windows and doors 4. Screencasting in the room doesn’t work, it keeps intermittent. 5. The only good thing is that the air conditioner is powerful
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 8, 2024
I am very satisfied with this hotel. The whole process from check-in to check-out was very smooth. The front desk service was very attentive. The food in the restaurant was also very delicious. The breakfast was rich and varied. The taste was delicious and gave me a great start. I really enjoyed every meal. The room is also very clean and spacious, and the bed is very comfortable, allowing me to have a good sleep. The location of this hotel is very convenient. The transportation is very convenient. There are many shops and restaurants around. The hotel's facilities are also very complete, whether it is the swimming pool or the pool table in the lobby. Game consoles have brought me a pleasant leisure time and are very suitable for friends who are on business trips. The hotel also has a laundry room. If you need to wash clothes, you can just bring them to the front desk. It is very convenient. But what impressed me the most is the service staff. From check-in to check-out, the service staff were very enthusiastic and responsible, answering all our questions. In short, this is an excellent hotel. I will definitely stay again and recommend it to my friends.
Original TextTranslated by Google
Response from Property: Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Lavande can win your love. We know that only through unremitting efforts can we do better. In order to be recommended by more friends! Xiaoli will work harder to be more exquisite and surprising, and look forward to visiting Lavande Hotel again~
Guest User
Standard Single Room
Stayed in Mar 2024
Business travelers
13 review
1.7/5
Posted on Apr 4, 2024
The working ability of the front desk is too poor, with almost no logical thinking and execution ability. It is strongly recommended that the hotel find someone with relatively high cultural quality to sit at the front desk. No smile, no hello, *******. I asked where the water was, and he actually pointed me in the direction with his chin. The quality is too low. I left my stuff at the hotel, and I was in a hurry to fly abroad. I asked for payment on delivery on the 29th, and it wasn't until April 3rd that it was shipped. I don’t know what ** is thinking. Not a word of apology.
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Response from Property: Dear guest, we are sorry for wasting your valuable time due to our front desk's error. Please accept our sincere apology. We will strengthen the training of staff skills and work techniques in daily summaries. Your smile is ours. Motivation for every improvement. Thank you again for your understanding and support, and I hope we can have the opportunity to provide you with better services.
Guest User
Business Room (2 beds)
Stayed in Mar 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 26, 2023
Hygiene: Clean and tidy, the bathroom has a rain shower and the water temperature is very comfortable. The washbasin mirror is an anti-fog mirror and can turn on the lights, which is convenient for ladies. Makeup service: Every employee at the front desk is very enthusiastic and very polite. Location: In the center of Liaobu, transportation is convenient, and it is convenient to go anywhere. Facilities: The apartment type has The window has plenty of light during the day, is equipped with electric window screens/curtains, and a smart small
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Response from Property: Pass through countless mountains and rivers, cross countless cities, and let your soul be satisfied and wash away the fatigue all over your body. Xiaoli hopes that every blessing and every joy is a musical note, composing happiness for you! Good Morrow!