Home Inn Selected (Hengdian Dreamlike Valley) Reviews

Response from Property: Thank you for your visit. Your satisfaction is our greatest gratification and greatest reward! We will work harder to do a better job and strive to achieve excellent quality and service, adding a sense of safety and happiness to your journey and home, and we will definitely live up to your expectations! Welcome to visit us again! Hotel General Manager: Zhao

Response from Property: Xiaoru thanks you for staying and sharing your stay experience. Our service is endless and we strive to create perfection with our heart. Only careful and high-quality service can win the hearts of every guest. Thank you for accompanying us on our journey of growth! Xiaoru also has many advantages, waiting for you to understand gradually. The hotel business area has a 24-hour book bar, freshly ground coffee, high-speed Internet access, and a self-service laundry room on the first floor, so you can do laundry without any worries! ^o^Hotel General Manager: SU

Response from Property: Dear customer, we are very sorry that you have encountered many inconveniences in the process of booking rooms and breakfast, especially the service problems encountered during breakfast. We have noticed that you spent a long time in the booking process and had trouble communicating with the staff to confirm the breakfast and room conditions. Regarding the performance of the reception staff, we sincerely apologize for this, which does not meet our standards for providing high-quality services to customers. We will immediately investigate the matter and train and guide the reception staff to ensure that similar situations do not occur again. At the same time, we will optimize our reservation system to reduce the time required for customers in the reservation process. Regarding the breakfast issue you mentioned, we will further clarify the breakfast policy and ensure that all employees understand and follow these policies in order to provide customers with accurate information and services. Once again, we apologize for the inconvenience caused to you and thank you for your valuable suggestions. We value the feedback of every customer and will continue to work hard to improve our services. I hope you can give us another opportunity to show you our improved services. I wish you a happy life!

Response from Property: Thank you for your recognition and comments! Xiaoru will work harder to bring you more satisfactory service and quality! Looking forward to your coming home often! Hotel General Manager: Zhao

Response from Property: We are very sorry for any inconvenience caused by the noise during your stay at the hotel. Next time, Xiaoru will provide you with a room that suits you and reduce the noise problem. If you have any needs, please feel free to contact us. Thank you again for your support! Hotel General Manager: Zhao

Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Xiaoru! Xiaoru is honored to receive your praise. It feels sweeter than tasting honey. Xiaoru will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. We are particularly concerned about everything during your stay. Xiaoru will definitely show you a better self and stay by your side. Remember to come often~

Response from Property: Seeing your comments, Xiaoru is very happy. It is an honor that our environment has satisfied you so much. We will continue to maintain this warm and sincere service for you. If you have any questions during your stay next time, you can directly call "9" to inform Xiaoru. Xiaoru will definitely provide you with service in time. Looking forward to your visit----Reply: Looking forward to your Xiaoru

Response from Property: Thank you for your praise! ! Thank you for your support and love for Xiaoru. Xiaoru will not disappoint your expectations and continue to move forward. We also hope that you will continue to support us and witness the continuous transformation of Xiaoru. It is also Xiaoru's mission to give every guest a sense of home. Xiaoru looks forward to your next stay. Thank you! Hotel General Manager: Zhao

Response from Property: Dear, hello! Thank you very much for your evaluation of the hotel. It is really an honor to have the opportunity to serve you. Thank you for giving us such a high evaluation. Every time you stay, our service quality will be improved. Every compliment from you is an affirmation of our work. I hope there will be another opportunity to serve you. Sincerely thank you for your stay and look forward to meeting you again!

Response from Property: Seeing your comments, Xiaoru is very happy. It is an honor that our environment has satisfied you so much. We will continue to maintain this warm and sincere service for you. If you have any questions during your stay next time, you can directly call "9" to inform Xiaoru. Xiaoru will definitely provide you with service in time. Looking forward to your visit----Reply: Looking forward to your Xiaoru

Response from Property: Thank you for your review! I hope Xiaorujia can be your safe and secure place to stay during your trip! Thank you for your continued support. Xiaorujia will always look forward to your stay again! Thank you again! Hotel General Manager: Zhao