We have just returned from a pleasant break in the Isle of Man and this hotel. We had booked a sea view room with walk-in shower, which was a good size and had all the amenities you would expect with a lovely view across the bay. The room was serviced every day. Having Sky Sports in the room was a bonus for my husband! We ate in both the restaurant and bar and enjoyed everything we had. Breakfast had just about everything you could want. My husband has mobility issues and the staff were very helpful in assisting with our luggage, without having to ask. As per other reviews, at peak times it could be a little frustrating waiting for the one lift, but this can be said of hotels with more than one lift. Should we return to the island we would be happy to stay here again.