Margaret
December 22, 2023
Looked like room hadn’t been used for a while as dead spider in bath. Also there were only 2 coffee sachets there which turned out to be decaf so had not been topped up since previous guests had stayed. Bedding and towels were clean and fine but carpet was filthy, so bad that I had to wear shoes as I’d forgotten to take slippers. Stayed 2 nights and when we came back into the room after being out during the day housekeeping had topped up coffee, hot chocolate sachets etc and had just pulled the duvet up towards pillows but not sorted it properly nor was the room hoovered. Very disappointing.