Aloft Dubai Creek

Aloft Dubai Creek Reviews

Aloft Dubai Creek

Baniyas Road, Deira, Port Saeed, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Aloft Dubai Creek
Aloft Dubai CreekAloft Dubai CreekAloft Dubai Creek
Check available rooms for your travel dates
We Price Match
1 night

Aloft Dubai Creek Guest Reviews

4.6/5
Great
162 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(162)
Positive reviews(158)
Reviews with photos/video(35)
Awesome stay(27)
Friendly owner(26)
Easy to get around(17)
Convenient for shopping(16)
Close to airport(15)
Delicious breakfast(10)
Great value for money(9)
Loved the view(5)
Negative reviews(4)
Sasiwan
Savvy King Room
Stayed in Aug 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Sep 26, 2024
Very convenient and superb location. Very good service. Happy staying here.
Response from Property: Dear Sasiwan,Thank you for sharing your feedback about your stay at Aloft Dubai Creek. We are pleased to hear that you appreciated our convenient location in Deira and the direct access to the mall.We hope you had a memorable visit to Dubai and look forward to welcoming you back in the future.Warm regards,Zee BassilaMulti-Property Hotel Manager
Mohammad Takdirur Rahman
Savvy King Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 3, 2024
A journey was superb to stay at Aloft Dubai Creek Hotel. All staffs are very friendly and good. Special Mr. Ramadan at reception, he is very nice person and very helpful person.
Response from Property: Dear Mohammad Takdirur Rahman,Thank you for your perfect rating and superb review.We are delighted to hear that you had an unforgettable stay at Aloft Dubai Creek. Your comments, particularly about Ramadan and the Team, have been shared with the team and serve as an inspiration for us to continue providing excellent service.We hope you enjoyed your time in Dubai and look forward to welcoming you again.Sincerely,Zee BassilaMulti-Property Hotel Manager
Ashenafi Ayele
Aloft King Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is connected to the mall, its very clean, comfortable bed, full amenities. Breakfast was great. Perfect hotel
Response from Property: Dear Ashenafi,Thank you for your outstanding rating and excellent review.The team at Aloft Dubai Creek is thrilled to hear that you had a wonderful experience and that we could deliver the high level of service you expected.We look forward to welcoming you back in the future.Sincere regards,Zee BassilaMulti-Property Hotel Manager
Anonymous User
Savvy King Room
Stayed in Jan 2024
Business travelers
26 review
1.0/5
Posted on Feb 3, 2024
The lady on the left has a prejudiced attitude towards Asians. I have made it clear that I have an exam the next day and may not be able to come back at noon. Can I check out an hour later? When he said no, I packed my luggage and put it away. At the door, he didn't ask for my permission or ask me. When I came to pick up my luggage, he kept arguing with me, saying that I didn't tell him and asked me to pay the room fee. It was really hard to understand. I said that I needed to find the manager, and she She said she was, and she always treated me with contempt. She stayed in a hotel for more than 1,000 nights for two days. Is this the way she treats Chinese people? Are you racist? I suggest students taking IELTS not to come here and affect their good mood for the day. 左边这位女士对亚洲人有偏见。我已经明确表示第二天要考试,中午可能回不来。我可以晚一个小时退房吗?当他拒绝后,我就把行李收拾好放好。在门口,他没有征求我的同意,也没有询问我。当我来取行李时,他一直跟我争论,说我没有告诉他,让我付房费。真的很难理解。我说我需要找到经理,她说她是,而且她总是用蔑视的态度对待我。她这两天在酒店住了1000多晚。这就是她对待中国人的方式吗?你是种族主义者吗?建议考雅思的同学不要来这里,影响一天的好心情。除了这个女人的其他一切我都给好评,建议大家别来了,华人并不友好,种族歧视。真的欺负人,
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team. At Aloft, we always strive to provide excellent service to our valued guests and we fall short this time. Furthermore, we can request you to share with us the details of your reservation to conduct a thorough investigation to improve our service and will ensure to address the issue accordingly.Sincerely,Zee BassilaHotel Manager
Alleniel
Theme Suite
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 25, 2024
My stay at Aloft Hotel Dubai Creek was an outstanding experience from start to finish. The hotel's vibrant and modern design immediately created a welcoming and energetic atmosphere. The contemporary decor and spacious, well-appointed rooms made for a very comfortable stay. The hotel's location is excellent, offering easy access to key attractions and beautiful views of Dubai Creek. The rooftop bar was a particular highlight, providing a fantastic spot to unwind and take in the stunning skyline. The staff at Aloft were exceptionally friendly and attentive, ensuring that all my needs were met with efficiency and a smile. The dining options, including the lively and trendy restaurant, provided a great variety of delicious meals. The amenities, including the fitness center and pool, were well-maintained and added to the overall enjoyment of my stay. Aloft Hotel Dubai Creek combines modern comfort with excellent service, making it an ideal choice for both business and leisure travelers. I highly recommend Aloft Hotel Dubai Creek for anyone looking for a stylish and comfortable stay in Dubai.
Response from Property: Dear Alleniel,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful experience with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Shely V
Aloft King Room
Stayed in May 2024
Family
18 review
4.0/5
Very Good
Posted on Aug 29, 2024
all good. only the check in took a lot of time before we got our rooms ready. other wise all good
Response from Property: Dear Shely,Thank you for sharing your memorable experience at Sheraton Mall of the Emirates. We are very happy to hear that you had a wonderful time with us. We look forward to welcoming you back here at our hotel. Kind regards,Zee BassilaHotel Manager
Lvxingsibianyouxia
Aloft King Room
Stayed in Sep 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Oct 11, 2023
1.Location is great, 10minutes driving from Dubai Airport ,cost around AED 30 2. Very big room,nice tablelight for reading, with seperate washbase,toilet, and place for shower ,all seperately, very nice design 3.The most considerate Gym inside hotel ,Amazing, you can try 24hrs on the 4th floor. 4. Delicious breakfast with lot of choices,I,like the Morrocan Tea,and perfect salad. 5.A pink table tennis is in front of Canteen on 2nd floor, you can play when food is being cooked. So nice !
6/18
Response from Property: Dear Martinlvxingsibianyouxia,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Ahmed
Savvy King Room
Stayed in Nov 2024
Travel with friends
1 review
1.0/5
Posted on Dec 30, 2024
We cancel the room but no refund the money
Response from Property: Dear Ahmed,Thank you for sharing your experience at Aloft Dubai Creek.Could you share with us your hotel confirmation number to share and investigate with the concerned team and department. We are committed to improving our service to meet our guests' expectations better.Sincere regards,Rodalyn BalbaExecutive Assistant to the Hotel Manager
Rico78
Aloft King Room
Stayed in Jan 2024
Travel with friends
40 review
4.7/5
Amazing
Posted on Apr 13, 2024
Great hotel. Fully recommend
6/8
Response from Property: Dear Rico,Thank you for your rating and review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Guest User
Aloft King Room
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Apr 18, 2024
Online you see the beautiful view of the creek but if you book the aloft room the view is extremely horrible. There's no photo of that view so the description is a bit deceisive. The view as shown is very overpriced. No opening windows old bathroom with lekkage. Don't get fooled by the pictures.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team. At Aloft, we always strive to provide excellent service to our valued guests and we fall short this time.On the other hand, we wish that you had a wonderful stay in Dubai.Sincerely,Zee BassilaHotel Manager
Anonymous13
Aloft Twin Room
Stayed in Aug 2023
Family
45 review
4.0/5
Very Good
Posted on Sep 19, 2023
Stayed 3 days.. room is big in size and clean, housekeeping services are great and location is just next to the mall. Breakfast choices are very limited with not enough choices. Receptionist at the time of our check-in was not that accommodating.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service. We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team.On the other hand, we hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
Patrick
Aloft Twin Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
When you travel for business, you have little time to wonder about things that do not add value to your business purpose. This facility took away those decisions and left me to focus on what had brought me all this way.
Response from Property: Dear Patrick,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager
Guest User
Savvy Twin Room
Stayed in Jan 2024
Solo travelers
1 review
3.5/5
Posted on Mar 3, 2024
The room was clean and comfortable, the staff was friendly and accommodating, and the amenities met my expectations. However, there were a few minor issues with Wi-Fi connectivity, but overall, it was a pleasant stay.
Response from Property: Dear Guest,Thank you for sharing your experience at Aloft Dubai Creek.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service. We sincerely apologize if you experienced inconvenience during your stay. This has been shared with the team.On the other hand, we hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
HASSAN
Aloft King Room
Stayed in Jan 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Feb 24, 2024
All staff are really nice and polite, good breakfast, just meters to city center mall
Response from Property: Dear Hassan,Thank you for sharing your experience at Aloft Dubai Creek.The team is glad to know that you found our hotel well-located in Deira and that you enjoyed the breakfast. We hope you had a wonderful time in Dubai and we wish to welcome you again.Sincere regards,Zee BassilaHotel Manager
Momo87
Savvy King Room
Stayed in Jul 2023
Travel with friends
52 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Very very very very very good location and service.
Response from Property: Dear Momo,Thank you for your perfect rating and superb review.The team of Aloft Dubai Creek is delighted to know that you had a wonderful stay with us and we were able to provide you with great service.We wish to welcome you again in the future.Sincere regards,Zee BassilaHotel Manager