Millennium Place Barsha Heights Hotel

Staying here third time now, highly recommend. Staff very helpful and upgraded for free.

I have a very negative opinion about this hotel. I booked a Deluxe room with two separate beds with full payment, when checking in at the reception at 16:00 (check-in from 14:00) they said your room is dirty - I will give you a drink of coffee or tea. There was no answer on how long to wait and why the number was not ready. They offered a room with one king-size bed, I agreed well with this option, the whole evening I asked 4 times for a second blanket, which was never brought. Mom and her adult son had to sleep under the same blanket, I am outraged and I paid for this in advance!!! The area towards the sea is cozy with parks, fountains and a golf course, on the other side there is a desert with barbed wire. Booking a transfer to the beach is problematic, there are few places and booking for two days in advance is impossible, only for the next one (but everything is already booked there), it’s better to do it at night after 24:00 right away. Two towers - one hotel with transfer included, the second tower of apartments without transfer, however, people from the apartments manage to run ahead of everyone and take up seats on the bus and others from the hotel do not have enough seats when going to the jbr beach. There’s also a bird’s nest right above the entrance to the hotel, it dived into my head twice and all the workers saw it and shrugged. Breakfast and lunch are good! Water in the room is constantly replenished free of charge. Room 0414 is damp and cold, the floor in the bathroom is cold like in an operating room, they turned off the air conditioning and opened the window to warm up. Neighbors say, knowing about this problem of rooms, they asked for rooms higher, about the 20th floor and above, they are better there. There are many grocery stores nearby, which is a plus. You can walk to the metro, but you can also take a shuttle to the Emirates Mall and get on the metro straight from the Mall. Hot water tends to run out at lunchtime when the hotel's consumption is high. It's easy to find yourself lathered under cold water.

My recent stay offered both highlights and areas for improvement. The rooms were spacious with stunning views, and the check-in/check-out process was remarkably smooth. However, room cleanliness could be enhanced, as I encountered persistent odors and dust. Additionally, the room service could use some attention—both the lack of a menu and a non-functional QR code for ordering were inconvenient. As for breakfast, it unfortunately fell short of expectations. The offerings were basic, lacked freshness, and the quality was underwhelming. Enhancing these aspects could significantly improve the overall experience.