Grand Mercure Dubai City Reviews

Check in took alot of time , breakfast had limited options , pools were great and shuttlr services to different locations were a big benefit

It was very good room was great I really liked the details of it I really recommend

The hotel itself boasts a fantastic rooftop pool, which was the cherry on top of an already delightful stay. The level of care and hospitality I received has left a lasting impression, and I highly recommend this hotel to anyone visiting Dubai. Chef Ram graciously went above and beyond by preparing an additional dish for my breakfast each day, which was absolutely delectable. Should you find yourself at the hotel, do take a moment to speak with him; his culinary expertise will undoubtedly enhance your stay with an exceptionally delightful experience! A heartfelt thank you to the team for making my visit so memorable!

Nice hotel and location is good, just 1 metro station to be there….Then walk 5mins.

Overall, it's a good hotel. The bedroom and the bed were comfortable. The staffs were polite. But some disappointing drawbacks degraded the premium feeling that I should have had due to the price paid and the hotel 4 stars. The breakfast was generous but no self service coffee machine was available. If you want an espresso or anything but the low grade coffee from the pot, you'll need to ask for it. Unfortunately it's not advertised and some customers will not dare to ask for it. The room service could be improved: several times, the towel sets or the water bottles were not resupplied after the room was cleaned. The free access rooftop terrace and swimming pool were extremely appealing. From there, the view on the nearby Dubai Airport (DBX), is spectacular. There are several restaurants, fast foods and mini-marts near the hotel, but do not dare to bring back your McDonald combo or any other personal food and enjoy it on the hotel rooftop terrace. You will be quickly reminded by a security guy, appearing from nowhere, that no external food is allowed there. You will have to go back to your room to enjoy it, it's allowed there... From the hotel location it's convenient to visit the old Deira. To access the city downtown it takes approx. 30 minutes by taxi or more by metro. Count on a solid hour to reach Dubai Al Maktoum airport by taxi.

Super convenient hotel if you need to be in the airport quick. Rooms are modern and sophisticated. Really enjoyed it.

The room was not well prepared and restocked. Once we checked in there was no water and no coffee or tea, everytime they are cleaning the room they are providing us with one water despite we are two visitors

Very nice hotel with clean rooms and excellent customer service. A close walk from the Metro.

Best hotel for waiting your next flight. Swimming poo, gym, spa on the M floor. Restaurant is a little expensive, but there is another good restaurant near the hotel.

A well located hotel and easy accessible from the Dubai International Airport.

Nice Hotel with good location. Transfer to: airport (terminal 1&3), beach La Mer, Festival City Mall. Big rooms. Sleepers and bathrobe by request. 2 swimming pools: first, main, in garden; second - rooftop pool with deposit 50 AED (you can use it for food and drink).

Very nice hotel good location dinning in is very expensive

Excellent value for money Would definitely stay again

It was good stay. Very close to the airport.