Guest User
May 12, 2024
Facilities: Complete
Sanitation: Clean
Environment: Good
Service: Very good! I especially praise the service and security workers here. When I was asked to pay the deposit at the front desk, I found that my wallet was left in the taxi. They immediately helped me find it. Because I didn’t ask for the taxi receipt, fortunately I took a photo. They helped me check it overnight. I was so anxious and sad that I couldn’t describe it in words. I was in my heart. After midnight, the two hotel staff saw that I was sad and comforted me. They asked us to go back to the room to rest first and call us immediately if there was any news... I didn’t have the heart to rest when I returned to the room. I was very upset... I never thought that after about two hours, I called the taxi driver to send it back. I was so grateful (there were credit cards, UnionPay cards and exchanged dirhams in it. Although there were not many US dollars and RMB, they affected our use). Thank you very much! The driver asked us to count in person... To express my gratitude, I thanked them heavily!
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