Mövenpick Grand Al Bustan Dubai

Mövenpick Grand Al Bustan Dubai Reviews

Mövenpick Grand Al Bustan Dubai

Casablanca St -, Garhoud, Dubai, Emirate of Dubai, 30880, United Arab EmiratesView Hotel Details
Mövenpick Grand Al Bustan Dubai
Mövenpick Grand Al Bustan DubaiMövenpick Grand Al Bustan DubaiMövenpick Grand Al Bustan Dubai
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Mövenpick Grand Al Bustan Dubai Guest Reviews

4.4/5
Very Good
143 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(143)
Positive reviews(132)
Reviews with photos/video(45)
Awesome stay(30)
Friendly owner(21)
Convenient location(15)
Clean and tidy(14)
Easy to get around(14)
Close to airport(14)
Delicious breakfast(9)
Great swimming pool(8)
Negative reviews(11)
Kuzin
Classic Twin Room Non smoking
Stayed in Oct 2024
Couples
11 review
4.5/5
Great
Posted on Oct 19, 2024
Friendly hotel with friendly staff. The pool is not very big, but comfortable. Breakfast is not excellent, but sufficient. You cannot open window in the room.
6/7
Response from Property: Dear Kuzin, Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed your stay with us. Your appreciation means a lot and we're so glad to hear that our staff made a positive impact during your stay. Rest assured your kind words will be shared with them. We appreciate your feedback regarding the breakfast and will share your comments with our culinary team to make improvements. Your insights are invaluable to us.We hope to welcome you back for an even better experience!Warm regards,The Management
Al123
Executive King Room Non smoking
Stayed in Sep 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Sep 27, 2024
Great staff at a great hotel. Service staff are attentive and kind. Chefs were very good with the food offerings. Club lounge was grand. Swim,sauna and steam were great ( at least for the men's side ).
Response from Property: Dear Mr. Ali, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay with us and appreciated our attentive staff, delicious food, and the amenities in the club lounge and wellness area.Your compliments will be shared with our team, as they work hard to provide a memorable experience for our guests. We hope to welcome you back soon to Movenpick Grand Al Bustan Dubai for another great stay!Warm regards,The Management
Ahmad
Classic Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Great location in the middle of everything in Dubai.     Highly recommended
Response from Property: Dear Ahmad, Thank you for choosing Movenpick Grand Al Bustan Dubai as your preferred destination. We sincerely appreciate your feedback and are thrilled to hear that you had an unforgettable experience with us.We are delighted that our location exceeded your expectations.We thank you for your kind words and eagerly await your return in the near future!Best regards,The Management
Feras
Classic King Room Non Smoking
Stayed in Sep 2024
Family
4 review
3.5/5
Posted on Sep 22, 2024
Nice location 👌. Very good foods. Receptionists are very wonderful ❤️ Cleaning is not so good.
Response from Property: Dear Mr. Feras, Thank you for your feedback! We're thrilled to hear you enjoyed our location, the food, and the service from our receptionists. We truly appreciate your comments about the cleaning, and we’ll address this with our Housekeeping team to ensure we maintain our standards.We hope to welcome you back soon to Movenpick Grand Al Bustan Dubai for an even better stay!Best regards,The Management
Alyazia
Classic Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
iiiiiiiiiiiitttt wwwwaaaaas veeerrreeey veeeeeeeeeeeery good i li
Response from Property: Dear Alyazia, Thank you so much for your kind words! We're thrilled to hear that your experience was very, very good. It's our pleasure to provide you with a memorable stay, and we look forward to welcoming you again to Movenpick Grand Al Bustan Dubai in the near future for another fantastic visit!Warm regards,The Management
Loubagas
Classic Twin Room Non smoking
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The staff are all polite,the hotel provide free shuttle and its 5-10mins away to city center. We had a 50%disc breakfast buffet but you need to inform the hotel reception before going to the restaurant to get the discount.,the room is clean and smells good but there is one room they let thier children out of thier room in the middle of the night and cry for almost an hour..all in all awesome hotel highly recommended👍👍😉
Response from Property: Dear Loubagas, Thank you for choosing Movenpick Grand Al Bustan Dubai as your destination. We are pleased to hear that your stay was perfect.Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again for another impeccable experience.Best Regards,The Management
AGNICY
Classic King Room Non Smoking
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Jack in the pool bar is an amazing bartender I went back there a lot of times as I enjoyed the interaction and the service he did.
Response from Property: Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the service and interaction with Jack at the pool bar.Jack is indeed a valued member of our team, and we’re delighted to know that his service and personality made such a positive impact on your stay. Your compliments will be shared with him, and I’m sure he will be thrilled to hear that his efforts were appreciated.We’re glad you had a great time at the pool bar and that you visited frequently. We look forward to welcoming you back for more enjoyable moments and exceptional service.Thank you once again for your feedback and for choosing Movenpick Grand Al Bustan Dubai for your stay. We look forward to welcoming you back soon.Kind regards,The Management
Mohammed
Classic Twin Room Non smoking
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
This hotel is just beyond words. The location the staffs and everything about it was just brilliant. Big swimming pool with extended timings till 10pm.
Response from Property: Dear Mr. Mohammed, We are pleased that we could exceed your expectations and provide you with the true Movenpick Grand Al Bustan Dubai experience that we strive to uphold.Positive comments like these, are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. We hope to see you again soon for another perfect experience. Kindest Regards, Paras Bhasin Front Office Manager
R.Busch
Classic King Room Non Smoking
Stayed in Jul 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Jul 14, 2024
My room was new renovated, all was well, check-in fast. Little complain, the drain in the shower was clogged and the water flooded the bathroom. Apart from that, it was not my first and not my last stay.
Response from Property: Dear Mr. Busch, Thank you so much for staying with us and for the positive rating. We take your concerns seriously and will address the issue promptly. We appreciate your feedback as it helps us improve our services. We hope to have the pleasure of welcoming you back for a 5-star experience. Kind Regards, Paras Bhasin Front Office Manager
MAAROUF
Classic Room
Stayed in Oct 2024
Solo travelers
23 review
3.5/5
Posted on Oct 30, 2024
Location is convenient, 12 minutes walk to GIGICO metro station .
Response from Property: Dear Maarouf, It was a genuine pleasure to know that you had a great stay. Your feedback have been passed on to the dedicated team for required improvement and action.Your recommendation means a lot to us, and we are grateful for your support.We are excited to serve you again for a perfect stay.Best RegardsThe Management
Guest User
Classic Room
Stayed in Jun 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jul 11, 2024
I booked 3 beds room with 3 meals, I would like to thanks all staff for there great experince.
Response from Property: Dear Valued Guest, We appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can, and based on your feedback, we are certain that we have met your expectations.We will be sure to congratulate everyone for a job well done. We look forward to having you back with us in the near future. Kind Regards,Paras Bhasin Front Office Manager
Guest User
Classic King Room Non Smoking
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Great customer service! The hotel staff was really nice. I had a very pleasant stay.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to provide us your positive feedback about your recent stay in our hotel. We are excited to see you were extremely satisfied with the standards and services provided by our team players. Your feedback has been shared with the relevant team members and department heads and it is greatly appreciated. We all look forward to welcoming you back soon at Movenpick Grand Al Bustan in the near future. Best Regards,Paras Bhasin Front Office Manager
Jithin_VT
Classic King Room Non Smoking
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 4, 2024
Ac was having issues , cooling was not enough. We informed and technician came to fix. Clean filter in front of us. Still was not ready. Services and breakfast was great.
Response from Property: Dear Mr. Jithin, Thank you for your kind feedback and rating. It was with great pleasure to learn that almost everything was to your satisfaction. Rest assured that we are working on improving the areas that have been pointed out. We hope to welcome you back in the near future for more positive experience. Best Regards, Paras Bhasin Front Office Manager
Guest User
Classic Twin Room Non smoking
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Great location near the airport, service and hotel was lovely for the price
Response from Property: Dear Valued Guest, Thank you for your kind feedback! We're thrilled that you had a perfect stay with us, and that everything was exceptional. Your recommendation means a lot to us, and we are grateful for your support. We are looking forward to your next visit! Best Regards, Paras Bhasin Front Office Manager
Nikita
Superior Double Suite
Stayed in Sep 2023
Family
3 review
4.0/5
Very Good
Posted on Sep 25, 2023
It is clear that the hotel is not new at all, but they are trying to keep the brand and have many additional features
Response from Property: Dear Mr Nikita, Thank you for to staying with us and for sharing your experience. Kindly note that we are in the process of renovating the property to improve the overall experience for our guest. We are confident that these changes will address the issue that you raised. We truly appreciate your valuable and constructive feedback which will help us to constantly improve. We look forward to welcoming you back again soon.Best regards, The Management