Hilton Garden Inn Columbus/Dublin

Very nice, clean hotel convenient to everything in Dublin. Very quiet. Staff very friendly and accomodating. Highly recommend.

Very clean. No containers for recycling. Staff very friendly. No daily housecleaning. Pool was in good working order and clean. Poolroom tidy. Also very quiet.

I am disappointed in our experience. Hotel was clean and neat. They charged us $4 something for parking every day- the hotel is in a business park, not a downtown location. They want $17 a person for the breakfast buffet. They buffet was mediocre breakfast that other hotels provide for free. Room was meh. Nothing special. There are a ton of hotels in the area- I find no reason why I would come back to this one.

The room was nice and the bed was comfortable. I didn't like that they charged a fee for parking, which wasn't indicated when the room was booked.

The only real inconvenience, other than breakfast not being available, is that I could not close the drapes fully.

We booked without knowing the kitchen was being renovated and was completely closed. So no breakfast or food of any kind. Yet, still the same full price. Not happy!

Very nice hotel. Would stay again.

Husband booked room for me during home renovations. I arrived and was offered a free breakfast due my husband’s loyalty status. I, too, have loyalty status. I confirmed when I picked up my breakfast it would be free and was told it would be charged and then removed. I ate breakfast two days of the three I was there. When checking out the breakfast was still on the invoice. After much dickering I did get a credit of 10 per day. I was told I should know it’s not free. I never asked for breakfast, it was offered. I would never pay 16 for breakfast with less options than a Hampton Inn. I hate being told I should know when clearly I didn’t nor should this be in my list of things I should know. I only took what was offered. Additionally, restaurants not open for lunch or dinner as promised on web site. The parking charge is kind of silly. It’s a large suburban lot with the “not responsible” signs everywhere. You could literally park in nearby parking lots for free or on street. When I traveled HGI was usually my hotel of choice due to amenities and safety for single women traveling. This has come down a few on my list. Room was fine. I didn’t need housekeeping as I was working during the day. Location was as expected. You will need a car.

The customer service was zero. He didn't have knowledge of the job. I was given a different room from what I paid for. The kitchen was not opened, so no breakfast. The card payment was not working.