Hilton Dublin Kilmainham

Very comfortable room and bed with very good quality pillows and duvet!

Stay here! Every staff member goes beyond. They gave us an early check in on our arrival and even packed our breakfast to go when we left. Rooms are clean and comfortable. Hop on , hop bud close by with the City Centre just a 15 to 20 min walk. You don’t have to stay in Dublin Centre, consider this hidden gem!

I will remember this hotel best for an unusually wide gap between price charged and value delivered in return. My objections started with being told on check-in that there was no executive lounge and that they instead gave guests who would have had lounge access drink vouchers (no food, of course, as that would actually cost them money). Though on this occasion someone else in my party used them, I normally throw drink vouchers right into the garbage, as I only need water and am not interested in going to the hotel bar to get water when the tap will do fine. Drink vouchers are clearly just a cheap out for the hotel. Then there was the room. I had apparently reserved two twins. Here, that turned out to mean beds of the smallest possible size, i.e. the sort one doesn't even normally find in better hotels. My upgrade (I have Diamond status) consisted of a room with only one really small bed and, instead of a second one, a full-size bed. There was no couch and no easy chair, just one office chair and in general not all that much space in the room. The bathroom was also small, with a little bathtub and no separate shower stall. The set-up guaranteed water on the floor after every shower. Moreover, it would have been nice to have some ventilation for the steam, but although a ventilation unit was visible, there was no way to turn it on. Consistent with this hotel's obvious effort at giving as little as possible, there were absolutely no toiletries unless specifically requested, with the shampoo and such in dispensers and not even bar soap to be seen. That for me was a new low, since in my experience, every other hotel that has gone over to dispensers at least provides bar soap. Not this stingy place. Even internet access wasn't quite like elsewhere - my phone never connected automatically after brief interruptions due to being on flight mode, in the elevator or outside, and on both my phone and my laptop access was only granted for 24 hours at a time, so three times across three nights I had to log in anew from the start. The gym could have been the saving grace, but they managed to limit the benefit from that, too. The facility is not very large to begin with, and the machines, the selection of which is small, are crammed in. There is almost no space between the treadmills, while the bench for bench press is up against the wall so close that a spotter is impossible. Worse, it is open to non-guests, and that being the case, was often overcrowded throughout my three days here. Even this serious flaw could have conceivably been overcome, had the gym been open at night at least to guests, but unfortunately, it closes before I would normally want to use it. This hotel also squandered the opportunity of breakfast to stand out positively. It wasn't a terrible breakfast, just clearly a bit less than one would expect. No egg station, no lox, no fried mushrooms, no vegan or vegetarian sausages even on request, no strawberries or bueberries, nothing not complete

This hotel is clean and in an excellent area. It has all of the things I look forward to make me comfortable, including air condition, a refrigerator, and a cozy bed. The customer service is impeccable. Lewis helped us and he was EXCELLENT. Can’t say enough!

Great hotel in a wonderful location. The Modern Art Museum and the Gaol were right outside the door and there were some nice places to eat as well. Perfect place to stay if you don’t want to be in the city center and prefer some greenery and quiet. But the real star of the place was the front desk staff. Specifically Felipe. He was one of a kind. Many thanks to him and his kind and warm personality. Highly recommended.

I have kept this short & sweet. Otherwise I would be typing pages on how perfect this hotel is. The room was immaculate! The bed, pillows, & duvet are the most comfortable I have ever experienced. I genuinely wanted to buy them & import them back to England. The breakfast was amazing! Everything was cooked to perfection. I would like to give a special mention to Sabina. You made my stay extra special with your perfect attention to detail. A genuine 5 star review! - you are doing everything to perfection.