Castleknock Hotel

Amazing facilities, friendly staff, incredible food. Defiantly hope to stay again one day!

Sadly I experienced many issues that were quite unexpected. The first being during check in. We arrived at midnight and the person on the reception desk had quite an abrupt approach - there was no warm or friendly welcome. This was followed by going to my room and being presented with sheets that had disgusting marks on them. My mum was my guest and she was looking forward to the cooked breakfast. Disappointingly this was tepid. Finally we decided to have a trea**ent in the spa and I had a gel manicure. The therapist who did my trea**ent was not engaging and no matter how much conversation I tried to make, it was not reciprocated much. However, the other staff at the spa were very attentive and friendly. Finally I left with my nails done and usually gel nails will last two weeks for me but currently I have one gel nail that lifted a day after the trea**ent and another few nails split. I have been to many hotels around the world and l have never had a bad experience let alone several during one stay. I am usually a tolerant person but just felt so disappointed by Castleknock. My parents stayed at the hotel 11years ago and spoke fondly of it. My mum was my guest and she was looking forward to returning but after this stay was left with a distasteful memory. I have never written a review about a hotel but felt compelled to do so after my stay at Castleknock, I have visited many wonderful hotels across the world and left feeling like I want to go back, unfortunately this is a hotel that I will not recommend to others and sadly won’t be returning. I do hope no other guests endure the same experience I received.

Hotel is situated in a quit part of West Dublin, but still with in easy reach of major sites and infrastructure. A lovely venue with a good ambiance, which is reflected well by the staff

Stayed with a friend for a catch up. Was perfect. We were allowed to check in early as room was ready. Spent the afternoon at the spa and had 2 fab trea**ents. Lovely dinner included and nice touch with Prosecco in the room. Would definitely go back

Nice and relaxing. There was music on but I went to relax. Plenty of different places to sit were it was just silent and have a drink and a chat with my wife. That's what I went for and that's what I got.

I'm staying here in a few weeks time with my sister who's coming over from the UK so took a little trip today to locate it. Had a lovely lunch out in the sunshine under the canopy which was great as it was so hot. Even though it was very busy the service was great, the girls were lovely, friendly & chatty. I had the fish tacos & they were delish along side chunky chips & garlic ciabatta. My mam has an intolerance to garlic & they catered to her needs with no fuss. I spoke with Agnes at reception about staying in a couple of weeks, as I'm a wheelchair user & don't necessarily need an accessible room. She was so kind & helpful & showed me 3 room types so I could see what would suit which was great. All rooms were lovely so looking forward to my stay. Should be great 😊

Nice rooms, good service and very kind staff that help you for every need. A bit far from the center, but if look for a quite place, this is highly recommended

Went here for a birthday dinner. We ate out the back and food from bar menu. We’re locals and tried this place a year ago, was awful then but gave it another chance. Absolutely awful again. We both ordered the chicken burger which was 21 euro and one of the only course that came with sides included. House burger is 22 euro with no chips! Sides are 4.95. Massively overpriced for what it is. Burger was lukewarm, chips were over cooked yet cold and a miserable dead excuse for a salad was thrown on side of plate. I’ve had better food in canteens. So disappointing as the ambience is nice. The staff seem plentiful but are generally clueless- we asked for ketchup, the only ask of the staff. Never came. The hotel was busy, they clearly make enough from the bar and rooms and don’t seem to really care about the food offering. We know a lot of local families of similar profile and the consensus is the same as regards the food. Go to the golf club (next door) or the carpenter pub. Much better value and better service. No more chances- We won’t be back!