18 Exchange Street Upper, Temple Bar, Dublin, County Dublin, IrelandView Hotel Details
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NYX Hotel Dublin Christchurch Guest Reviews
4.5/5
Great
120 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(120)
Positive reviews(20)
Reviews with photos/video(4)
Awesome stay(11)
Awesome rooms(7)
Clean and tidy(5)
Friendly owner(5)
LyllyP
Superior Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Beautiful design, the room was cozy with all amenities. Great location and service.
Guest User
Superior King Room
Stayed in Oct 2024
Business travelers
10 review
4.5/5
Great
Posted on Oct 18, 2024
Newly refurbished property with beautiful rooms. Centrally located, walking distance to main attractions. Breakfast is okay.
Guest User
Superior King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Amazing hotel, staff very welcoming. Breakfast also excellent. The room itself was fantastic, unique and offered a great view.
Krista
Superior King Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Great hotel! Close to everything you want to do in Dublin. Big, clean and comfy king sized bed!
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 12, 2024
I think this will be a nice stay once their remodel is done, but wait until then.
When booked initially, the reservation was for the Hard Rock Hotel. About a week and a half before I arrived, NYX acquired the building. We received no notification about this from either business. The hotel was slightly outdated and undergoing the beginnings of redecoration. The staff seemed to either be hired by NYX and unfamiliar with the hotel or previous employees who were unfamiliar with the new management’s policies. For example, the manual chain lock on my door had been disabled in both of our rooms and the staff at the desk didn’t seem to understand how it had happened. They did move me to a room with a working manual lock immediately, but didn’t seem to understand why I felt the need for one as a single woman in the room and assured me that the staff would respect my privacy. The person in the other room in our booking also had his disabled but didn’t want to bother moving. The next day, housekeeping barged into his room without waiting for an answer to her knock. The person inside was just finishing dressing.
Other than that, it’s just little things that haven’t yet been worked out in the management change. For example their card scanners in the rooms and elevators seem to be new and still finicky, and the person at reception hadn’t read the laundry policy on the NYX laundry slips in the rooms. The slips specified it would be back by 6pm if picked up by 8am, but she said it might be the next day. She also had me bring the laundry down to the reception desk when the slip said it would be picked up. The staff was actually really great and when I pointed it out I did get same day laundry; it seemed like a new management miscommunication.
Overall, I’d recommend staying here after they’ve had a chance to settle and remodel. They were already starting to take down the Hard Rock decorations and I suspect they will also redo the older and brightly colored carpets and walls. Since we didn’t receive any notifications about the new management and redecorating, I’m not sure there will be one about that either.
Guest User
Superior King Room
Stayed in Jan 2024
Business travelers
1 review
3.2/5
Posted on Feb 4, 2024
Excellent room with new facilites, clean.
service on the phone may take time. neighborhood can be a bit challenging in the evening.
Victoria Hayes
Superior King Room
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Fabulous stay... Room was amazing..thanks to Stephanie at reception who upgraded our room. Bed was really comfy and location was great for a gig in the Olympia.
Guest User
Superior King Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 4, 2024
best location
located in temple bar area and tames street
accross dublin castle
many resto n stores
highly reco
Rysy
Superior Queen Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 2, 2024
Great location in Temple bar but without all the noise.
Check in took a little longer that I would like but we arrived at peak time.
Friendly staff and very clean room.
Stephen Anthony Kane
DOUBLE Luxury King Rock Royalty
Stayed in Mar 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 23, 2023
How sound proof are these rooms! Wow, in the heart of the city and slept sound, better than a baby on a 1st Class Flight. I’m a Dubliner, left Ireland 24 years ago and came back for Paddy’s Weekend. I arrived amongst the thrills and excitement of the parade, with everything only a stones throw away. Great location for the center of Dublin. Although the reception area was a little underwhelming compared to other hotels of same price and stars, it was a true joy to stay here. Spent a lot of time in Temple Bar area and of course the marvelous Horse Shoe Bar at the Shelbourne Hotel.
Guest User
Superior Room, 1 Queen Bed, Accessible (1 Bedroom)
Stayed in Sep 2023
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 4, 2023
Enjoyable stay, service was friendly and personal. Rooms were very comfortable, modern and love the hard rock memorabilia everywhere. Very cool place
Guest User
Superior King Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Great location enjoyed our stay very much. Right in the middle of the action.
Chong Chee Hong
Superior Queen Room
Stayed in Mar 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Apr 4, 2024
So friendly
Vege Power
Superior King Room
Stayed in Jul 2024
Family
46 review
4.7/5
Amazing
Posted on Jul 16, 2024
The location is very convenient, and all attractions can be reached on foot. There are bars, supermarkets, Chinese restaurants, etc. around. The room is clean and has moderate space. The only problem is that there are no slippers. I asked the front desk but they didn't have any.
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Chiu
Superior King Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The location of the hotel is good and convenient. There are restaurants and bars nearby.
The hotel room is so comfortable and feels like home!