LOCATION - pretty location but not close to Old Town. Your options of getting to old town is bus#6 (can be packed), uber, or taxi. It's like a chain of royal hotels along the water so you can walk the promenade from one end to the other. FOOD - buffet breakfast at terrace was ok. They don't change the selections so it's the same things over and over again (except maybe the desserts) INTERNET - relatively fast and stable. I was suprised to have reception outdoors on the promenade. ROOMS - it took a long time to cool the rooms. AC doesn't seem to work until late at night. we had to open the patio doors. It was cooler outside then inside. There was also the issue of the battery failing on our room door. Basically the staff had to open the door manually to access. Luckily we didn't get our stuff stolen bc the door did not close after chambermaid finished cleaning our rooms. SERVICE - staff were friendly enough BUT slow. asked for toilet paper, ended up taking it off chambermaid cart instead. months ahead i tried to email them about booking a spa appt and to enquire about their advertised boat tours. NO response. if the hotel wants to make money, I would think the manager would make sure that all responses are answered immediately.