Steigenberger Chengdu Reviews

Very convenient location to 都江堰 and other places. Friendly staff.

Very nice and clean hotel, would like to specially thank the front desk staff Xiao He as she did a upgrade of our room to the lake view which is awesome

leo，Lynn，shine，daisy，Nancy

Overall good

Before checking in, I heard from a friend that the service at Shibo Hotel is very good. After booking, I received a call from Kiko one day in advance to inquire about the check-in requirements. After listening, Kiko gave us two options. Because there was a group of children in the hotel and they were afraid of noise, they changed the room to a hot spring room. The room colleagues were also very helpful. They made the extra bed very well and were not perfunctory. They were full of details [strong][strong] The room is very good, with a large space and a hot spring. The children were very excited to see the water because we have two children. Kiko has a very clear understanding of the facilities and equipment in the room. No matter what you ask, she can always describe it accurately. She sent us a guide to Dujiangyan, food recommendations, and warm tips for accommodation. I think the hotel has a good occupancy rate. The hotel's detailed service is very good. The hotel is in a very convenient location. It is very convenient to go to scenic spots. It is also very close to Sunac.

Very pleasant trip, the hotel is very green, after breakfast, take a walk around the area to feel refreshed. The hotel has its own hot springs and heated swimming pool, which the children especially like. Across the road is the Water World, the park and the Snow World, which is very convenient. Especially the housekeeper Reedii Xie Zitong is very considerate, and can help solve big and small things in the first time, the service is first-class

Dujiangyan is very beautiful, the temperature is suitable, and it is very comfortable in summer. I stayed in Shibo Pavilion for three days, opposite Songpin, the park ecology is very beautiful, and there are black swans in the lake. Thanks to Xiaoxiao for contacting me in advance before check-in, helping me upgrade the lake view room. In addition to the automatic park ticket in the package, I also gave a water world ticket. Before leaving, I took an online taxi and the driver couldn't find the hotel lobby for a long time. Thanks to the staff for patiently communicating with the driver for 10 minutes, and finally guided him to the lobby. I was in a hurry and forgot to ask the staff's name. Thanks again.

This time when I came to Chengdu Dujiangyan, I wisely chose Sunac Shiboge Hotel. Let me praise myself first. The hotel has a good environment and a superior location. The front desk reception service is warm and thoughtful. The room cleaning is timely and efficient. The staff are very dedicated and can handle problems in a timely manner. They put themselves in the shoes of the guests. It was a very satisfactory stay. The bed is comfortable, the supplies are considerate, there are swimming pools and hot springs, and the service is meticulous. It is an ideal place to stay for travel. I especially praise Xiaoxiao. She contacted me one day in advance to confirm the check-in requirements. Because the hotel was not soundproof the day before, I wanted a quieter room. Xiaoxiao upgraded us to a lake view room with a wide view and quietness. After checking in, she sent fruits and there were warm reminders when I got up in the morning. The high-quality service made us very satisfied. Finally, Dujiangyan is a good place, delicious and fun, low prices, see you again if there is a chance👋👋

Because I often travel for business and stay in many hotels, I rarely comment. This time I took my children out for a trip during the holidays. When I passed by Dujiangyan, I booked this hotel and checked in at night. Everything met my expectations. When I was having breakfast in the morning, I found that the hotel environment was super good and fully met the standards of a resort hotel. I instantly had a good impression of Dujiangyan. After returning to Kempinski in Chengdu, I found that my Apple headphones were left in the hotel. I called the front desk and explained the situation to the staff member Xiao Li. The hotel patiently helped me find it and added my information to contact me on how to return it. It met the high standards of the hotel. Great, I will come again

Our last stop in Chengdu was Dujiangyan. We chose Sunac Shiboge. The housekeeper Xiaoxiao called us the day before to inquire about the check-in time and room requirements. She arranged the room for us in advance and sent welcome fruits. The children's toiletries were also very cute. We went to the Sunac Park the next day and took a bath in the hot spring. This was a perfect end to our trip to Chengdu.

It was my child's birthday and Father's Day, and I got a ticket to Water World. I played in both the park and the water world. The hotel stay experience was super good, quiet and comfortable, and the breakfast was rich. The housekeeper Kiko was also very considerate. The current event was too cost-effective, so I decisively placed an order again. The water world and the park were also very good. Adults and children had a lot of fun. My daughter wanted to go again. Good memories

This stay was a very good experience. The hotel housekeeper Xiaoxiao provided very good service. She took the initiative to contact me before check-in and responded quickly to any questions. The hotel is very close to the park, Water World and shopping mall. It is only a ten-minute walk away. It is very convenient. Parking is also convenient. The breakfast is also very rich. There is also a swimming pool and hot spring, which is especially suitable for children. I am very satisfied with the whole stay. I will come again next time if I have the chance.

📍The hotel is located in the Sunac Cultural Tourism City Resort in Dujiangyan. It has a perfect combination of Snow World + Water World + Park + Shopping Mall + Hotel. Unfortunately, the surrounding area has been abandoned for several years and is a bit dilapidated. I hope it can be revived in the future~ ⭐️ Before checking in, the housekeeper called to confirm the arrival time and reserve the room in advance. The housekeeper smiled and was very friendly. He responded to the message in time and was very helpful. ⭐️ We booked a king-size bed and a twin-bed room. The king-size bed room was upgraded to the side near the lake. The view was great and it was very quiet; the twin-bed room was facing the street and there was no bathtub, which was relatively worse. The hotel's swimming pool is a 19-meter small pool. There are not many people. We did not go to the hot spring area. It is relatively small. ⭐️ The summer hotel package includes 2 tickets to the Water World. You can get the ticket at the front desk and use it on the same day. I went there on the last day of the Dragon Boat Festival. There were many people, but the experience was still OK. The overall holiday experience of 2 days and 1 night is good~

I can't count how many times I've stayed here. It's still as good as ever. It's been open for four or five years, and the maintenance is almost the same as new. The hardware is excellent. There are many breakfast varieties, and the meals are replenished in time. It's rare that they are still replenished when the meals are about to be collected. Other hotels don't replenish them half an hour in advance. The 158 buffet dinner is highly recommended. The seafood, steak and skewers are all delicious. Lg actually rated it better than Clubmed, which is a bit too much. There is no fresh squeeze. I can only say that there are many hard dishes and they are enough. The bedding and toiletries in the room are very good, up to the quality of a five-star hotel, and the hot water comes out quickly. Finally, I would like to specially praise Xie Zitong, the guest relations, for answering questions on WeChat in a timely manner and giving warm care during my stay. Thank you very much🙏