Residence Inn Atlanta Duluth/Gwinnett Place

Under heavy renovation. Room wasn't very clean especially tf he bathroom.

Worst of my life. Smell so bad

I report that the refrigerated trow water, a lot. They give the inspection service, but happens the same next days. The whaser machine not work.

We have car and a lot of good restaurant are within 5 minutes. Nicely maintain property. inside room is aged and loose but decently maintained. 4.5 stars is more correct.

Quiet and accessible

STAY AWAY!! They charge for parking with an empty hotel and parking lot. No other hotel in the area charges for parking. Half of the building is closed due to flooding. The other half smelled musty. Pool is closed, shower had no pressure, gym was dirty and machinery did not work properly. $140 a night and $12 parking. You can book anywhere else for that price. Several complaints to front desk and nothing was done.

Excellent property just a bit priceroer than expected

I want to start by saying that I have great respect for the Marriott brand. The reason for this complaint is that I experienced one of the worst and fastest stays in a hotel room in my life. My wife and I reserved a room at the Residence Inn in Duluth GA. As it was our wedding anniversary, we had high hopes and expectations for a hotel under the Marriott umbrella. We arrived late due to flight delays but kept in contact with the hotel personnel. When we got there the staff person assured us that we were given a room upgrade. However, the room was completely unacceptable and in an uninhabitable condition. As soon as we walked in the room, there were noticeable stains on the couch, black soot like dust on and around the vent in the sitting area and a strong moldy / musky odor. We went into the bedroom next and noticed that the pillows were dirty along with the sheets; the walls were stained with unknown substances; there was a noticeable dip in the floor by the tv; there were lamps on plugged in that did not work; the restroom had soap and toothpaste stains visible under the hand towels on a glass shelf; the toilet paper holder was hanging off the screws from the wall; the tub has mold rings around the top of the tub, faucet and drain; the tub floor appear to have dirt on it and we did not feel safe or comfortable with the sanitation of the room. Also, whatever the smell was triggered my asthma so we checked out urgently and found a room through another hotel chain. When we informed the front desk personnel of our concerns, he was very understanding and refunded us for the entire reservation. He told us that the hotel completed renovations for one side of the compound, but did not on the side that we were booked for. He mentioned that some of the rooms are really bad but he wasn’t sure which ones exactly. I am extremely disappointed in the accommodation and the fact that a reputable organization such as Marriott’s standards were so disappointingly low. Attached are some of the pics…