Pet-friendly Hotels in Durham

Enjoyed experience. Took advantage of a paid for upgrade and the room was excellent. Generally, the upgrades were great (free parking), however, as part of the upgrade we got drink vouchers (6 x drinks per couple over two days). This was a bit footery as the choice of drinks was very limited (either bottled beer or glass of certain wines). I prefer draught beer and my wife doesn't partucularly like wine so we struggled what to choose. Buffet breakfasts are either hit or miss and on this occasion our experience was plenty of choice but the hot Buffet was luke warm at best. That said it is a really good hotel in a great location and catered for all our needs

On arrival for checking , due to staff change over check in didn’t run smoothly, as we were due to attend a private party at 3pm we tried to check in early as advised the previous day we could .(friends did check in after us and didn’t have to pay ) between 2 staff staff on front desk they stated they were available then they weren’t . After 20 minutes we decided to get changed and leave bags in the office .as stated before we were due to attend a party at 3 pm so i decided to try again as wasn’t happy leaving my bag. this time i was successful and still charged early check in and it was 2:45pm. Room was clean and tidy , bed and pillows were really comfy , and had all amenities required. Following morning we went for breakfast and it was a farce , there was only a few people in the restaurant so no mad rush before we got there , there was very little to choose from they were replenishing the cooked breakfast however when they brought food out it was very little so people behind had to wait , looked like only a tin of beans had been opened and a couple of sausages done at a time , there was no orange juice as it ran out , lattes and cappuccinos also ran out took 20 mins to fix and to top it off there was a hair in my fiancés breakfast ( see image attached )