Top rated hotels in Dusseldorf

The Wellem Dusseldorf, Part of Hyatt
4.6/552 Reviews
這是本次歐洲行,最貴的一個酒店,本來抱着很好的期待,最後是無盡的失望。 因為是歐洲盃去看球,這個酒店屬於凱悦集團,我非常信任凱悦,就定了套房。遇到了幾個問題,給大家避雷: 1這個酒店是法院改造的,非常特殊,所以進門的時候,行李全靠門廊小夥和自己提上去,我的行李很多很重,我認為這很不合理,也很費勁。 2我預訂是雙床行政套房,既沒有給雙床,酒店也沒有設定行政樓層。最後告訴我滿房了,不能調整。我提出給我加個床,來解決問題。 3打掃衞生不靠譜。卧室一個床,它還不乾淨,床頭枕頭下一個死蒼蠅,噁心壞了。我立刻告訴前台來換,也沒給補償。還是攜程靠譜,給我補償了幾百塊錢,表達心意。我覺得一個酒店衞生這麼差,也很難做的好。 4早餐食物發黴。早餐品種多,但都難吃。水果還發黴!這個真的醉了,噁心極了。品控一塌糊塗。 5早餐服務差。服務人員態度惡劣,愛答不理。這是其他酒店一點沒遇到的,這個酒店特別明顯。 6比賽當天不給用餐廳。7.6那天比賽日,我們去看球前,出發之前想去pitti 吃頓飯。結果告訴我,不給使用餐廳,原因不明! 這個酒店如果一個晚上2000,我覺得也就算了,也就這點水準。拜託,這是6000多9一個晚上的酒店,這個服務水平也太差了吧! 特別是死蒼蠅、發黴水果,噁心到家了!請大家抵制這個酒店,不要去!

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