The Kings Arms Otterton

Warm welcome when we arrived. We booked last-second but everything was made easy. We had a Sunday roast and that was delicious. Relaxed vibe in the pub, excellent for Sunday chill out. The room was really lovely. The bathroom could use a refresh. Staff could not have been more helpful and cheery. Would stay here again.

Great food and outstanding staff

Ecellent room food and service..But noisy kitchen late on

Came here for dinner while staying nearby. The manager was friendly but the rest of the staff didn’t seem to care. We ordered 2 fish and chips, one with mushy peas and one with garden peas and a chicken melt. The ‘mushy peas’ were crushed garden peas, the fish and chips were fine but the chicken melt had obviously been pre cooked and then microwaved for too long. It was dry and overcooked and no sign of any cheese. When we were paying the bill we were asked if everything was ok, we said that the chicken was dry and overcooked, the member of staffed just looked at me and made no comment, to which I replied - well you did ask! Was not worth the money and will not be returning.

Great short stay. Staff really friendly and helpful

amazing food and customer service would definitely recommend and would definitely come again wide range of quality options

Stayed here for 2 nights rooms. Lovely bed, very comfortable. Excellent value for money a big. A big thank you to all the staff and landlord for making our stay enjoyable. A very friendly welcoming pub. A big call up to Amber who could not do enough for us, nothing was too much trouble no complaints at all.

It would take so little to take this from being a bad 2* experience to being a good 4* one. One positive is the front of house staff/bar staff are great, very friendly and attentive. Location is good, just a short walk to the river, a reasonable hike to the coast and a few nice local pubs. The Inn itself is a fairly large pub which when we visited was very busy. I expect when staying in an inn that there will be some noise from the pub, and indeed there is, but it is limited and is not of any real issue. The real negative is the noise from the kitchen, which the roo is directly above. We asked on our first afternoon that this was turned down as we had travelled a long way and wanted to relax, the bar staff were clearly aware of an issue and it was promptly sorted out. Next day we went out for a long walk, returning mid afternoon, back in our room the relaxing sound of drum and bass from the kitchen, interspersed with some terrible singing. Once again we asked the (different) bar staff, they were also aware that this is an issue and have had complaints in the past. On this occasion the music was turned off - for about half an hour only to return just as bad. As this Inn has this little respect for their guests then they do not deserve customer's money. Once is bad enough, when there is clearly a problem perhaps a member of management should go & take the stereo away 2 other issues, King Bed is 2 old spring mattresses pushed together & shower has barely no pressure

The food was delicious. Staff overall were really nice the downside was that the hygiene of the staff was very poor dirty hands smelt like smoke just lack of hygiene overall for majority of members really let the food down. Everything else was really nice .