Best Hotels near Church of Scientology Advanced Organization and Saint Hill UK, East Grinstead

Lovely hotel and lodge where our accommodation was. Clean and tidy, comfy bed.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

The staff in the Spa and Orangery are excellent with the exception of one quite sullen masseuse. My facial was a lovely experience. For the Spa cost, i’d have expected more. Fellow guests felt their massages were shorter than the allotted time. Treatments were not booked in synch with others in the party or timed adequately wrt using gym/pool. My facial was before my sauna/swim. The lounge/waiting area and relaxation areas both need a top-notch coffee machine. The pool needs to be warmer. The changing room is too small and lockers cramped. The between-shower screens are almost transparent. The showers need luxury shampoos, shower gels and body and hand lotions. The make-up area is too small for ladies glamming up for the afternoon tea or post-spa lunch. There needs to be more waste-bins too. The Orangery is beautifully decorated and light and airy. The afternoon tea is quite small and food replenishments are sadly chargeable. Tea is replenished. The scones are small and not warm. Overall, great front-of-house staff and quality decor covers for a lack of substance in facilities and food which feels like a let-down in one of Tun Wells most notable hotels.

The staff and the service: totally incredible. The food was average at best, and there weren't many amenities, but it was located very close to 2 train lines which was extremely convenient. If you aren't planning to spend much time in your room, it's a great staging area for heading into London, going to and from the airport, or getting anywhere you need to. Priced right, especially for what you're getting. I would recommend it to friends and I would stay there again myself.

Booked via Holiday Extras for this hotel as we needed a place close to the airport to park our car and stay overnight for our earlier morning flight to Spain. Welcome on arrival first class. Everything was explained clearly and with a smile. Our request for an early morning call noted and carried out on time. Bit of a rush leaving as we tried to catch the shuttle but again staff dealt very quickly with everything and enabled us to catch the shuttle. On arrival back at the hotel after our holiday, again staff on reception very very efficient polite and informative. Room was lovely, clean and had everything we needed. We will definitely be back. A perfect stay! Thank you.

We received an Afternoon Tea Voucher as a Christmas present and decided to book for my husband's birthday in June. Upon arrival at the hotel reception desk, we only had to wait a few moments before Donna showed us into one of the lounges where a table was set up for us by a window overlooking the lake and grounds. As it was a beautiful sunny afternoon I asked if we could have tea on the terrace. Donna apologised and said that unfortunately this was not possible so we were initially a little disappointed, however, we were still able to enjoy the view. Our selected coffee with hot milk arrived swiftly and the selection of sandwiches, scones and patisseries quickly followed. All were freshly made and quite delicious. Donna ensured both the coffee and hot milk were replenished as required and looked after us superbly throughout the afternoon. After tea and feeling rather full we took the opportunity to have a walk around the hotel grounds seeing the fish in the lake and the deer grazing amongst the trees on the adjoining golf course. All in all, a very enjoyable afternoon made even better by the June sunshine!

Always love coming here. This is a listed building, it is full of special nuances, people, see complain, so, understand, before booking this is a place full of character, it has a charm and beauty of it's own. I come often as there are super cheap deals - and it is so comfortable. If you are a light sleeper, bring some ear plugs. I spent my birthday night here, don't know why so many don't appreciate the history and old-grandeur of this stunning place